Custodian Lead

**THE OPPORTUNITY AWAITS YOU**

REAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America with an opportunity to impact the lives of millions by creating life-long memories and delivering exceptional experiences.

Reporting to the Custodial Supervisor, the Custodial Lead is responsible for assisting in overseeing the work of the Custodial team. Responsibilities include assisting in assigning and directing work; addressing complaints and recommending solutions; and report any disciplinary concerns to the Supervisor/Manager.

**WHAT YOU WILL DO**
- Responsible for assisting in assigning, directing work, and providing on the job instructions to custodial staff.
- Oversees the work product of other custodians on duty.
- Coordinates with Supervisor on work schedules to ensure timely and effective completion of maintenance and care of buildings and offices.
- Instruct custodians on the use of power-driven waxing and buffing machines and the various cleaning compounds.
- Ensures pre and post use checklists are being completed by all powered equipment operators.
- Assigns substitute custodian to areas where primary custodian is absent.
- Keeps custodial employees informed of change in policies and procedures.
- Communicates with Supervisor on issues of staff attendance and performance.
- Trains and supervises custodial staff as needed.
- Addresses complaints and recommends solutions.
- Reports any disciplinary concerns to the Supervisor/Manager.
- Assists in maintaining and requisitioning cleaning supplies and keep a record of stock.
- Maintains the interior and exterior of the buildings and their surrounding grounds.
- Keeps buildings and grounds in clean and orderly condition.
- Performs heavy cleaning duties including, but not limited to cleaning floors, washing walls and glass, and removing rubbish.
- Ensures janitorial rooms are clean and stocked at the end of each shift.

**_This is a termed position and work hours are Friday-Tuesday 8am to 5pm._**

**Requirements**:
**WHAT IT TAKES**
- Grade twelve (12) education is preferred.
- Successful completion of Grade 12 or equivalent is preferred.
- Supervisory/lead experience in custodial industry is preferred.
- Knowledge of WHMIS program and Occupational Health and Safety Standard preferred.
- Knowledge/previous experience working with chemicals and janitorial machinery preferred.
- Must be able to follow directions and work with minimum supervision.
- Excellent interpersonal skills and and ability to work well as part of a team.
- Ability to work cooperatively and effectively with others
- Strong time-management skills and a proven track record of delivering quality results, with attention to details.

**_Note that this position is an in-scope position under the RWDSU Collective Agreement_**.

**Benefits**

**WHY CHOOSE REAL?**

Here at REAL, we can offer unique experiences unlike any other organization:

- Make a difference in your own community.
- Be a part of an industry responsible to create fun and memorable moments for our guests.
- A wide range of employment opportunities to fit your own lifestyle - whether that’s committing to us in a full-time capacity or more of a casual role that is event specific and tailored around your own availability.
- We offer competitive wages and industry standard benefits.
- Matching Group RRSP plan.
- Ability to obtain free tickets to a wide variety of sporting and entertainment events.
- Discounts during events you participate in as a guest.

While REAL appreciates the interest by all applicants, only those selected to advance to the next stage will be contacted. Note preference will be given to internal applicants holding existing REAL RWDSU seniority.