E-commerce Associate

2 weeks ago

Ottawa, Canada White Cross Dispensary Full time

We are looking for an **E-Commerce Associate **at White Cross Dispensary (Pharmacy) in Ottawa. In addition to having a physical store in downtown Ottawa, we sell a variety of products on our various e-commerce platforms.

The successful applicants will be responsible:

- To access our e-commerce platform to perform the daily duties of e-commerce.
- For receiving, gathering / collecting products from our retail environment or stock room, packing and shipping all products for each sales order via our online shipping tool
- Collaborate with Owner, Manager and Assistant Manager to ensure inventory is always available on fast moving products
- Work in a team with our E-commerce Marketing Associate to maximize customer’s online sales experience.
- To Order products via our POS system when needed
- To Manage return requests and product returns from customers.
- To have the ability to lift boxes weighing up to 50 pounds

An E-commerce Associate must have Excellent Accuracy, Excellent customer service skills, Willingness to learn, a great attitude and most importantly Excellent computer skills They must also have adequate physical strength to pack
- lift shipments( up to 50 lbs.) as well as the clerical skills to update records via our various e-commerce software.

The goal is to ensure we ship exactly what the customer ordered. There is no room for mistakes.

This position is NOT in a warehouse. It is in a retail setting. Must have retail experience. This employment is a full-time employment
- Monday to Friday from 9 am to 4 pm. Some night or weekends may be required, depending on the volume of orders.

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$18.21 per hour

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Store discount
- Vision care

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Excellent knowledge of Computers, Software and e-commerce

**Education**:

- Secondary School (required)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
- retail: 1 year (preferred)

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