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Commercial Account Manager
3 weeks ago
**Company Summary**:
Regal Insurance Brokers is a family owned brokerage and we are seeking a dynamic Account Manager who can manage an existing book of Commercial Lines business in our Kitchener office. This is a great role for a team player who is detail oriented, enjoys working with people and can deliver results on required deadlines.
**Responsibilities**:
- Manage all aspects of an existing book of business; responding to inbound telephone inquiries from existing clients in a timely manner
- Cross-sell and upsell other insurance products based on the needs of existing clients
- Complete outbound calls as required for renewal review and special projects
- Provide prompt response to all client inquiries by providing effective and efficient customer service to verbal and written inquiries
- Resolve client concerns and complaints while ensuring that service excellence standards are met
**Qualifications**:
- Minimum High School Diploma or equivalent work experience
- Minimum 2 years’ experience in the Insurance industry
- Experience within Commercial Lines insurance an asset
- RIBO licensed
- Team player able to work within Production and Service teams
- Strong interpersonal and communication skills both written and verbal
- Ability to work independently and in a team
- Effective organizational and time management skills
- Proficient in Microsoft Office: Word, Excel and Outlook
- Experience with Powerbroker management system an asset
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care
- Work from home
Schedule:
- Monday to Friday
