Travel Specialist

Education: College/CEGEP
- Experience: 2 years to less than 3 years
- or equivalent experience
**Tasks**:

- Manage difficult situations with customers
- Perform general office duties
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
- Charge or forward invoices to appropriate accounts
- Co-ordinate activities with local tour guides or leaders of performance groups
**Computer and technology knowledge**:

- Travel software packages
**Travel bookings**:

- Adventure travel
**Geographical areas of specialization**:

- Canada
- United States
**Work conditions and physical capabilities**:

- Tight deadlines
- Attention to detail
- Work under pressure
**Personal suitability**:

- Excellent written communication
- Flexibility
- Organized
- Reliability
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
**Workplace information**:

- Remote work available
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
**Long term benefits**:

- Group insurance benefits
- Other benefits
**Other benefits**:

- Learning/training paid by employer
- On-site recreation and activities
- Subsidised public transportation
- Team building opportunities
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week