Web Operations Specialist

4 days ago


Vancouver, Canada Unity Technologies Full time

**The opportunity**
We want you to join Unity as a Web Operations Specialist (CMS), where you'll turn our Sanity CMS into a true self-serve, scalable, and strategic tool. This role is all about mastering the CMS at both an operational and technical level, configuring schemas, optimizing workflows, and partnering with engineering to keep the system robust, while also empowering the marketing team to publish effectively.

In the short term, you'll focus on resolving CMS issues, enabling self-serve publishing, and improving the efficiency of content operations. In the long term, you'll drive strategic CMS initiatives, optimize architecture and integrations, and ensure the system can scale to meet Unity's global needs.

**What you'll be doing**

- Lead strategic CMS projects, including workflow automation, schema design, and architecture improvements.
- Configure and maintain CMS data models and content structures to support scalable publishing.
- Troubleshoot CMS-related issues (including technical bugs, integrations, and permissions) and collaborate with Engineering when escalations are required.
- Partner with Engineering, PMM/CMMs, Design, and Localization to ensure the CMS supports multi-language, global content delivery.
- Design and deliver training and enablement programs to support self-serve publishing across Unity and maintain documentation
- Continuously monitor and improve CMS performance to align with both business priorities and user experience.

**What we're looking for**

- Strong, hands-on experience with CMS platforms (Sanity a plus), including schema configuration and workflow management.
- Ability to diagnose and resolve technical issues, partnering with Engineering when deeper development is required.
- Proven ability to make complex systems intuitive for non-technical audiences.
- Demonstrated balance of operational rigor and strategic thinking.
- Clear and confident communicator with a collaborative, solutions-first mindset.

**You might also have**

- Experience scaling CMS systems for multi-language, global content delivery.
- Familiarity with localization workflows, automation, and integrations.
- Background in content operations, digital publishing, or technical support.
- A track record of creating documentation, tooling, or training that reduces friction and empowers teams.
- A personality that thrives in fast-paced, detail-driven environments.

**Additional information**

- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position

**Life at Unity**
We offer a wide range of benefits designed to support employees' well-being and work-life balance. You can read more about them on our career page.

Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.
- Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out _this form_ to let us know._
- This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English._
- Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity._

**L'opportunité**
Rejoignez Unity en tant que spécialiste des opérations Web (CMS) pour transformer notre Sanity CMS en un outil libre-service, évolutif et stratégique. Ce rôle consiste à maîtriser le CMS sur les plans opérationnel et technique, à configurer des schémas, optimiser les flux de travail et collaborer avec les équipes de développeur(euse)s pour renforcer la robustesse du système, tout en permettant à l'équipe marketing de publier efficacement.

À court terme, vous vous concentrerez sur la résolution des problèmes liés au CMS, à permettre la publication autonome et à améliorer l'efficaci



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