General Manager

Amenida Residences, your home away from home in Calgary. We understand the needs of today's travelers and strive to provide a comfortable and convenient experience. We offers premium amenities, including an indoor heated pool, a 24-hour fitness center, an onsite restaurant and lounge, high-speed internet, and complimentary parking. Conveniently located near the Light Rail Transit (LRT), it provides easy access to the city center and ensuring a pleasant stay for both short and long-term guests

**Your Role in a Snapshot: Leading with Vision and Excellence**

Our Management Department is the driving force behind our strategic direction and operational success. We are committed to leading with vision, fostering innovation, and inspiring excellence across all levels of the organization. Our team of experienced managers works collaboratively to develop effective strategies, optimize performance, and nurture a culture of continuous improvement.

Join us to be part of a dynamic leadership team where your expertise and insights will shape the future of our company and drive sustainable growth.

**Position**: General Manager - (Sales)

**Location**: Calgary, AB.

**Start Date**: Immediately

**Compensation**:

- ** Salary**: $70,000 - $90,000 Annually
- Comprehensive full benefits
- Opportunity to work with business experts
- Opportunity for advancement and growth

**The General Manager’s duties will include, but are not limited to, the following**:

- **
Achieve revenue and profitability targets and KPIs.**
- ** Resident/Guest Relations**: Ensure that services provided meet or exceed customer expectations.
- ** Improve** service quality, operational efficiency, guest satisfaction, compliance standards, and financial performance.
- ** Team Leadership**: Recruit, coach, mentor, and manage the facility staff.
- ** Budgeting and Financial**: Develop site budgets, monitor revenue and expenses, and analyze reports for senior management.
- ** Marketing**: Lead marketing campaigns to achieve sales and revenue targets.
- ** Legal Compliance**: Ensure health & safety standards are followed and work with governing bodies to ensure contractual compliance.
- ** Operational**: Ensure the hotel runs efficiently and effectively.
- ** Assist** in creating and achieving realistic and attainable operational goals and profitability objectives.
- ** Coordinate** capital improvement projects to maintain or upgrade quality standards, protect property image, and safeguard assets.
- ** Ensure** proper maintenance of the property through planned preventive maintenance programs for rooms & equipment.
- ** Other duties** as assigned by management.

**What You Bring to the Table**:

- A degree or diploma in **Business Administration, Hospitality, Sales,** or a related field.
- ** Seven (7) years** of experience in a **Hotel, Sales,** or the **Hospitality industry.**
- ** At least two (2) years** of experience as a **Supervisor or Manager** in a relevant industry.

**Nice to Have**:

- Proficiency in **Microsoft Office Suite** (Outlook, Word, Excel, PowerPoint).
- ** Excellent organizational skills** to plan, organize, and direct operations.
- Ability to **multi-task** and remain focused under pressure.
- A highly **inclusive, engaging leader** who inspires and connects with employees.
- ** Creative and innovative** thinker.
- Knowledge of **financial management techniques and practices.**
- ** Customer-service oriented,** with empathy and understanding of customer needs.
- Strong **interpersonal and team-building** skills.
- ** Conflict resolution** expertise.
- Ability to **work independently** with limited direction.
- Willingness to work **under pressure** and remain calm during high-intensity periods.

**Other Requirements**:

- Criminal record check and vulnerable sector check.
- On-call availability.
- Flexibility to work **nights and weekends** as needed.
- Preparedness to **respond to emergencies.**

dmnd