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Associate

2 weeks ago

St Catharines, Ontario, Canada RBC - Royal Bank Full time

Job Summary

Job Description

What is the opportunity?

The RBC Dominion Securities branch in St.Catharines, ON is currently seeking an Associate to join an advisory team. By joining the team, you will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.

What will you do?

  • Responsible for the professional servicing of incoming telephone and email contacts from clients, Advisors and other internal and external partners

  • Support the Investment Advisor in general administrative duties in the management of client accounts and in the preparation of client reviews and presentations

  • Request information and documentation from clients in order to open accounts and keep client files up to date

  • Accurately execute client trades ensuring the adherence to industry and company regulations

  • Follow up on client trades to ensure proper settlement and delivery

  • Monitor all pending transfers to ensure completion on a timely basis

  • Manage the superior client service experience

  • Organize and execute client events

What do you need to succeed?
Must Have

  • Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH) completion OR willing to complete in 12 months.

  • Strong Microsoft Office Suite skills

  • Meticulous attention to detail and excellent time management skills

  • Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

  • Exceptional verbal and written communication skills in English

  • Some marketing and training experience

Nice to Have

  • Previous banking or office work environment experience

  • CSC, CPH

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual

  • Variety of assignments

  • A strong and diverse team

  • Financial strength and strong brand

  • Opportunity to learn and further develop skills in a developed and growing Wealth Management practice.

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address:

63 CHURCH ST:ST. CATHARINES

City:

ST. CATHARINES

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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