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Client Services Coordinator

2 weeks ago


Markham, Canada Spectrum Health Care Full time

Job DescriptionWorks collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse servicesLiaises with clients, staff, and community partnersActs as a problem solver for clients and responds to inquiries from HCCSS and employeesReports client and staff concerns to Home Support SupervisorLiaises with the HCCSS representatives regarding client careCollects and entrees all pertinent client data into the computer systemProvides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse programQualificationsMinimum of 2 years working in an office settingAbility to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset) High school diploma or equivalentExcellent English written and verbal communication skills (Additional language skills considered an asset)Proficient in Word, Outlook and ability to learn proprietary softwareMedical terminology knowledge an asset but not requiredAdditional InformationSpectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.   We thank all applicants, however, only those individuals selected for interviews will be contacted.In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.If you require accommodation because of disability through the recruitment process, please contact Human Resources at (corphr@spectrumhealthcare.com) for assistance. Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.