Site Superintendent
4 days ago
Site Superintendent – ICI Interior's
Job Title: ICI Interiors Superintendent
Location: Greater Toronto Area (GTA), ON
Salary: $100,000 - $130,000 base + bonus, benefits, and vacation
About the Company:
With over 30 years of experience in institutional, commercial, and industrial (ICI) construction, this company has earned a reputation for delivering high-quality tenant improvements, office spaces, retail fit-outs, and institutional renovations. Their success is built on a foundation of craftsmanship, efficiency, and a strong commitment to client satisfaction.
But beyond delivering great projects, safety is at the heart of everything they do. The well-being of their workforce comes first, and they are dedicated to maintaining a culture where every worker, subcontractor, and visitor is protected on-site. Through rigorous safety training, innovative processes, and a "Safety First, Last, and Always" approach, they ensure that every employee goes home safely at the end of the day. Their COR Certification and ISO accreditation demonstrate their commitment to upholding the highest health and safety standards. If you're looking for a company that values teamwork, innovation, and a true safety-first approach, this is the place for you.
As an ICI Interiors Superintendent, you will take charge of on-site operations for high-profile commercial, retail, and institutional projects across the GTA. This is more than just a leadership role—it's an opportunity to work with a team that prioritizes quality, efficiency, and above all, safety. You'll be leading site teams, coordinating with project managers and subcontractors, and ensuring that all work is completed on schedule and to the highest standards. But just as importantly, you'll be a champion of a strong safety culture, ensuring that best practices are followed and that every crew member understands their role in maintaining a safe and productive job site. This is your chance to make an impact, deliver outstanding projects, and be part of a company that truly puts people first.
- Manage and supervise all on-site activities for interior construction projects, ensuring adherence to project plans and specifications.
- Work closely with project managers, subcontractors, and suppliers to meet project timelines and objectives.
- Actively promote and uphold safety procedures, ensuring all team members follow proper protocols.
- Provide strong leadership, fostering a culture of accountability and teamwork.
- Address challenges promptly and implement effective solutions to keep projects on track.
- Maintain quality control by conducting regular site inspections and meetings.
- Keep accurate daily reports and records related to project progress and safety compliance.
- 10+ years of experience in ICI interior construction, with at least 5 years as a superintendent.
· Bachelor's degree or Diploma in Construction Management, Engineering, or a related field is an asset.
- A strong background in interior construction, including tenant improvements and fit-outs.
· Proven expertise in managing mid-scale interior construction projects from inception to completion.
- Proven leadership skills and the ability to manage site teams effectively.
- A safety-first mindset, with experience implementing and enforcing job site safety procedures.
- Strong problem-solving and decision-making abilities in high-pressure situations.
- Excellent communication and organizational skills.
- A valid driver's license and flexibility to travel to various project sites as needed.
Why Join This Team?
- Salary of $100,000 - $130,000, plus bonus, benefits, and vacation.
- Help shape the commercial, retail, and institutional spaces in the GTA.
- Be part of a team that takes job site safety seriously—every day, in every season.
- Work in a collaborative setting with opportunities for career advancement.
- Gain access to industry-leading training and development programs.
How to Apply:
If you're an experienced superintendent who is passionate about safety, teamwork, and delivering outstanding interior projects, we want to hear from you Submit your resume and cover letter to scott.anderson@canterragroup.net with the subject line "ICI Interiors Superintendent Application."
Take the next step in your career and join a company that values people, safety, and quality above all else.
Requirements
Key Responsibilities: · Oversee all aspects of the company's day to day Customer Care operations in the low and mid rise divisions · Ensure a fair and professional assessment of listed deficiencies; all required repairs are done per Tarion's · Receive, direct and respond to all modes of customer contact · Ensure that all customer services activities will meet or exceed the customer's expectations · Closely monitor on-going projects and create communication channels, internally and externally, to provide status reports and other types of communication · Investigate and resolve escalated customer needs or complaints, including Tarion RFC · Communicate with Tarion representatives · Develop best practices in customer services and coach service staff to adhere to these best practices · Handle interdepartmental issues with tact and diplomacy · Manage resource allocations while keeping in mind company fiscal responsibilities · Ensure that the customer services staff are acting in accordance with set standards at all times · Continually asses the department for areas of improvement · Overall review of design and function of products installed · Establish guidelines of product acceptability for overall Quality Assurance · Review of contracts in relation of materials installed; ensure trades complete work as per contract · Overseeing costs versus budgets for Warranty · Invoice and purchase order approvals as necessary · Oversee scheduling and completion of Pre and PDI's for each suite · Oversee scheduling and completion of Pre and PDI's for common elements · Assist with trade issues for warranty concerns pre- and post-closing Qualifications 5-10+ years of previous Canadian experience in a new home warranty management position Knowledgeable with Tarion warranty program and Ontario Building Code Knowledge of current construction practices and relationship to resolve service issues correctly and cost effectively the first time. Proven ability to deliver exceptional customer service Ability to work well individually and in a team setting, demonstrating professionalism Must have previous experience in the volume/production home construction service industry Budget preparation, administration and variance reporting experience Knowledge of Tarion (new home warranty act) and OBC Knowledge of construction processes Strong communication skills, internal and external - written and verbal Demonstrated ability to manage conflict and convey solutions for problem resolution Requires daily travel from community to community and work well within the field conditions Valid driver's license, must provide a clean driver abstract as daily travel is required
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