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Product Owner

1 week ago


Mississauga, Ontario, Canada Randstad Canada Full time
We are seeking a dedicated ERP Product Owner to join the IT team and oversee the implementation and support of a critical ERP and DMS solution for operations in Canada. This role offers the opportunity to manage essential business applications, collaborate with stakeholders, and drive innovation in IT systems.

If you feel that this role is interesting, and your profile is a good fit, I'd love to hear from you The best and fastest way to get a response is to submit your updated resume. Also we prefer professionals from Calgary, Alberta or Vernon in BC.

Advantages
Professional Development
Flexible Work Arrangement
Competitive Salary Package

Responsibilities
- System Management: Oversee the ERP system (e-Emphasys) and related applications, including Microsoft Dynamics CRM and Microsoft Power BI Analytics, ensuring proper governance and monitoring.
- User Support: Provide second-line support to ERP users, leveraging a strong understanding of business processes and their alignment with technical solutions.
- Ticket Management: Manage and delegate support tickets and incident reports to third-party vendors responsible for technical support and system maintenance.
- Product Evolution: Engage in system maintenance and enhancements by analyzing business requirements and identifying new features to optimize the solution.

Qualifications
- 2–5 years of experience in IT support, product ownership, or business analytics within an IT applications landscape.
- Familiarity with ERP implementation or support, including data integration and interfacing between multiple systems.
- Experience with e-Emphasys ERP, Infor ERP, or SAP S/4H ERP is highly advantageous.
- Strong diagnostic abilities and problem-solving skills to analyze and resolve system issues effectively.
- Excellent communication skills, both verbal and written.
- Proficiency in English; fluency in French is a plus.

Summary
We are seeking a dedicated ERP Product Owner to join the IT team and oversee the implementation and support of a critical ERP and DMS solution for operations in Canada. This role offers the opportunity to manage essential business applications, collaborate with stakeholders, and drive innovation in IT systems.

If you feel that this role is interesting, and your profile is a good fit, I'd love to hear from you The best and fastest way to get a response is to submit your updated resume to abhilasha.borkotoky@randstaddigital.com and merin.george@randstaddigital.com

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.