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Job Description What is the opportunity?The RBC Dominion Securities branch in St.Catharines, ON is currently seeking an Associate to join an advisory team. By joining the team, you will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries. What will you do?- Responsible for the professional servicing of incoming telephone and email contacts from clients, Advisors and other internal and external partners- Support the Investment Advisor in general administrative duties in the management of client accounts and in the preparation of client reviews and presentations- Request information and documentation from clients in order to open accounts and keep client files up to date- Accurately execute client trades ensuring the adherence to industry and company regulations- Follow up on client trades to ensure proper settlement and delivery- Monitor all pending transfers to ensure completion on a timely basis- Manage the superior client service experience- Organize and execute client events What do you need to succeed?Must-have - Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH) completion OR willing to complete in 12 months.- Strong Microsoft Office Suite skills- Meticulous attention to detail and excellent time management skills- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients- Exceptional verbal and written communication skills in English- Some marketing and training experienceNice-to-have- Previous banking or office work environment experience- CSC, CPH What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual- Variety of assignments- A strong and diverse team- Financial strength and strong brand- Opportunity to learn and further develop skills in a developed and growing Wealth Management practice.RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.Job SkillsAccount Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk ManagementAdditional Job DetailsAddress:63 CHURCH ST:ST. CATHARINESCity:St. CatharinesCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:WEALTH MANAGEMENTJob Type:RegularPay Type:SalariedPosted Date:2025-12-17Application Deadline:2026-01-02Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveCompensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.Pay RangeThe expected pay range for this position is:$37,500.00 - $50,000.00This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to:1.0xRBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.
