Automotive Junior Parts Advisor

1 day ago

Cobourg, Canada Cobourg KIA Full time

Plaza Auto Group is a family-owned and operated business that has been proudly serving our communities since 1956.As one of Ontario’s fastest-growing dealer groups, we are committed to creating exceptional experiences for both our customers and employees.We value family, community, and supporting the professional growth of our team. We are seeking a motivated Junior Parts Advisor & Delivery Associate to join our dynamic team at our Cobourg Kia location. Compensation & Benefits: Compensation:  $20.00 per hour Competitive compensation with performance-based bonus opportunities Cost-sharing benefits package Ongoing training and career development to support advancement Employee perks and a supportive work environment What You’ll Do: Deliver Parts to vendors Lend assistance to the Parts Manager and Parts Advisors when needed Assist with keeping the parts area clean and orderly. Greet and serve every client courteously and promptly. Answer questions and assist them in identifying and obtaining needed parts. Handle orders and requests for information efficiently via telephone as well as over-the-counter clients. Specify and identify parts needed to meet client requirements, so that the number of parts returned due to errors is low. Use parts equipment and information resources to identify needed parts accurately. Display seasonal parts attractively. Maintain accurate sales and inventory records of all line items. Cost-out parts and accessories on counter tickets and repair orders. Maintain and prepare records by maintaining client backorder files and receiving repair orders. Maintain records of lost sales due to the unavailability of parts. Ensure parts are charged to repair orders. Maintain inventory on shelves and in bins by reporting items needing to be reordered, identifying any discrepancies in stock levels, and returning unsold items to stock. Replenish assigned inventory daily.Notify the parts manager of out-of-stock parts or shop materials that need immediate attention. Maintain the appearance and cleanliness of counters, displays, shelves, bins, and client contact areas by following good housekeeping procedures. Cooperate with and assist Plaza Auto Group center personnel in the preparation of orders for delivery or by performing other job-related tasks as assigned by supervision. Upgrade knowledge of Plaza Auto Group products and services by training on-the-job and participating in educational and development programs.   What We’re Looking For: Experience and knowledge in the automotive service industry Understanding of mechanical components of vehicles Ability to maintain professional and technical expertise through ongoing training Team-oriented with the ability to thrive in a fast-paced environment Exceptional communication, interpersonal, and computer skills Strong attention to detail, problem-solving skills, and ability to multitask under pressure Patience, empathy, and a commitment to customer satisfaction Knowledge of PBS is an asset If you are passionate about automotive service, enjoy helping customers, and want to grow your career, apply now and join Plaza Auto Group as a valued Junior Parts Advisor & Deliver Associate

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