Technical Writer 1

19 hours ago


SaintBrunodeMontarville, Canada TALENT Software Services Full time

Day-to-Day Responsibilities: Technical Document Writer — Requirements (Stellarus) • Create clear, accurate documentation for Stellarus products in two variants: internal (for engineers/operations) and external (customer facing). • Write and maintain user/admin guides, implementation runbooks, API/SDK references, and release/change notes. • Translate inputs from Product, Engineering, and Operations into structured, task focused content that supports client implementations. • Explain APIs and integrations at a practical level (authentication, endpoints, examples, error handling) and provide executable samples where appropriate. • Apply company style and plain language standards; ensure accessibility, correct terminology, and consistent voice across documents. • Manage versioning and changelogs, align docs to product releases, and maintain a simple content inventory (owner, last review, next review). • Work with modern tooling—Markdown, Git, Confluence or GitBook, and work management tools (Linear or Jira)—and follow docs as code practices. • Collaborate to run SME reviews (PM, Eng, Ops, Support, Compliance) and capture approvals; track and address feedback quickly. • Uphold quality: tested procedures, accurate screenshots/redactions, link checks, and clear troubleshooting/rollback steps. Nice to have: Healthcare/PHI awareness (HIPAA), basic API literacy, and ability to create simple system diagrams. Required Skills (top non-negotiables): Document Mgmt. – + years Technical Writing – + years Product Development (Knowledge of Product Mgmt.) – years Preferred Skills (nice to have) Customer Support Desk (Help Desk) Self-Service Troubleshooting


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