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Guest Experience Coordinator

2 weeks ago

Vancouver, British Columbia, Canada Jaguar Land Rover Vancouver Full time

Looking for a great opportunity to work in Canada's largest AutomotiveGroup? Join the Family today, the Dilawri Lifestyle is waiting for you

Dilawri life is full of excitement, for a glimpseinto the road ahead. 

Jaguar Land Rover Vancouver  iscurrently looking to fill a position of a  Guest Experience Coordinator.

TheGuest Experience Coordinator serves as the first point of contact for clients,ensuring a seamless and exceptional customer journey from arrival to departure.This role is responsible for creating a welcoming atmosphere, managing frontdesk operations, and providing personalized service to high-end clientele. Keyduties include greeting guests, coordinating appointments, assisting withinquiries, and supporting sales and service teams to enhance the overalldealership experience. The ideal candidate has a polished professionaldemeanor, excellent communication skills, and a passion for deliveringluxury-level hospitality.

Essential Duties:

Switchboard Operator: Answer all incoming phone calls in a professional, polite and efficient manner. Places, receives & routes a high volume of calls through a multi-line switchboard, while supplying information to callers, relaying messages & announcing visitors to internal staff. Administration: Assists in overflow tasks from staff including word processing, data entry & internet research tasks. Sort and stuff letters and misc. mailings as required. Filing Clerk: Performs basic clerical tasks such as arranging invoices & other indexed documents, cash receipt book revisions. Front Desk Coordinator: Serves as the first impression of the dealership & front lines the main desk at point of entry for the purpose of greeting & directing all visitors, including vendors, clients & customers. Maintain the appearance of the reception desk; cleanliness & organization of documents & files is mandatory. Other duties as assigned by management.

All successful applicants must possess the followingqualities:

Have excellent verbal and written communication skills. Be extremely organized. Pay close attention to detail. Be self-motivated. Ability to work independently and as a team.

Advantages of the Dilawri Lifestyle: 

First hand mentoring from auto industry leaders Innovative, exciting work environment Employee discounts on vehicle purchases and leases Employee discounts on service and parts Career growth opportunities Competitive compensation Generous benefit package Exclusive Dilawri offers A true Family culture

Dilawri Group of Companies  isCanada's largest automotive group with 75 + franchised dealershipsrepresenting 35 + automotive brands throughout Quebec, Ontario, Saskatchewan,Alberta, and British Columbia and Washington D.C. Privately owned and operated by the Dilawri family since 1985, thecompany continues to expand its footprint in Canada, building on its history ofexcellence in the automotive industry. With more than 4,000 employees, DilawriGroup of Companies is proud to offer exceptional products and customer servicein every dealership.

Dilawri Group of Companies is not only a leader in the automotiveindustry, it is also a leader in the communities it serves, having establishedThe Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens ofmillions of dollars throughout Canada supporting a variety of charitablecauses.

Go to our website to see more about our company and the many reasons whyyou will want to work for us

We do thank all applicants in advance, but only those selected for aninterview will be contacted. Thank you for your interest.