Quality Assurance Manager

Tech-Pro-Admin-Position Summary Manage all plant units responsible for monitoring and ensuring plant products are safe and meet customer specifications and company quality and reliability standards. Develop and implement short-term and mid-term business plans for the department and assist in the development of the strategic plan for the plant. Essential Duties & Responsibilities Manage and oversee daily quality functions in the department. Lead the Quality team to troubleshoot nonconformance issues identified at the plant and conduct, respond, and summarize root cause analysis and corrective action. Handle and monitor pest control activity at the plant level and perform pest control verification at least quarterly against pest control services. Lead the interdepartmental team at the plant for monthly GMP walkthroughs and report results in the GMP meeting for observation and action plan. Interface with inter-departmental functions to identify, propose, document, and follow up on activities that need to be performed, including plant repairs. Serve as a HACCP Coordinator at the plant to oversee all food safety-related conditions and all HACCP-related activities. Coordinate, monitor, and respond to customer complaints. Conduct trend analysis on food safety and quality-related data, including KPI and micro performance at the plant for environmental swabs, material, and finished product. Interview and train new hires, and provide ongoing training for all QC Technician employees for food safety and quality-related activities at least annually. Represent the Quality department at regular meetings as required. Act as the lead contact to the plant USDA Inspector to coordinate, handle, and respond to any regulatory issues/concerns/opportunities and inquiries. Participate as a representative of Quality in plant trials and commercialization. Review records associated with product safety and quality and be responsible for product releases. Interact with customers and suppliers as required by issues arising from material/ingredient/product quality issues. Summarize and report department activities periodically, at least monthly, including issues, schedules, or any changes. Lead customer, supplier, SQF, and regulatory audits with the multifunctional team. Lead or support continuous improvement efforts on projects, including plant productivity, yield improvement, and food safety preventive measures. Promote a positive culture at the plant, focusing on food safety and customer service. Requirements - years of USDA/FDA background in a Food Manufacturing or Pharmaceutical, Nutraceutical industry. - years of experience in a managerial and compliance role. Bachelor's degree in science, preferably in Food Science and Technology. Microbiology experience is a plus. Bi-lingual in Spanish is a plus. Excellent leadership skills. Strong Microsoft Office skills. Strong verbal and written communication skills. Strong organizational skills. HACCP Certification. Location This position is based in Vernon, CA, a city known for its vibrant industrial sector and proximity to downtown Los Angeles, offering a dynamic work environment in a prime location. Benefits PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws. Equal Opportunity Employer (EEO)  PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.  Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to and AI Recruiting Disclosure  We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: .