Team Leader, HR Contact Center
2 weeks ago
Location Name : Cogir (Siège social) Location City : Brossard Job Status : Permanent: Full Time Job Schedule : Day time Hours per week : 40 Purpose of the position We are currently looking for a Team Leader, HR Contact Center, to join our payroll and human resources team in Brossard. This person must be dynamic, focused and have excellent customer service skills. We offer a flexible environment and opportunities for growth. Specifically, your daily life with us will look like : Act as the first point of contact and support for businesses under management regarding matters related to payroll, benefits and the Employer D payroll processing system; Be a central point of contact and front-line support for businesses under management; Manage cases (tickets) via Zendesk; Answer calls or voicemails from companies under management through the central HR shared services IVR toll-free number; Process new hires, terminations and position changes in Employer D; Enter data into the benefit provider group database; Maintain employee information in the database and ensure it is up to date; Complete registrations and follow up on terminations of employment regarding social benefits; Ensure that the team has the tools and resources necessary to accomplish its tasks; Manage all files and calls to meet our customer service standards; The Team Lead is responsible for managing the performance of the HR Shared Services Support team; Other tasks will be entrusted to him. The ideal person has : Meticulous and rigorous in her work; Attention to detail; Have a sense of customer service; Knowledge of payroll, benefits and human resources in general; Sense of organization and good management of priorities; Autonomy and good ability to adapt to a changing environment. Required qualifications : Professional or college diploma in accounting or human resources, any combination of studies and experience deemed relevant will be considered; Relevant experience related to the role; Bilingual French and English (speaking, reading, writing); Good knowledge of Ms Office, particularly Excel. What will you be offered : Free parking Possibility of advancement Telemedicine Vacation Group insurance Hybrid teleworking Special days offbirthdays Recognition program Group Insurance Personal leave Employee Assistance Program COGIR Real Estate promotes access to equality in employment. Thank you for your interest in COGIR Real Estate, candidates selected for an interview will be contacted as soon as possible.
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Bilingual Contact Center Lead
2 weeks ago
Brossard, Canada Metro Supply Chain Full timeA leading supply chain solutions company in Brossard is seeking a Contact Centre Supervisor responsible for managing team escalations and operational tasks. This role requires strong customer service skills, team supervision experience in a call center environment, and proficiency in both French and English. Candidates must have a college diploma or...
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Bilingual Contact Center Lead
2 weeks ago
Brossard, Canada Metro Supply Chain Full timeA leading supply chain solutions company in Brossard is seeking a Contact Centre Supervisor responsible for managing team escalations and operational tasks. This role requires strong customer service skills, team supervision experience in a call center environment, and proficiency in both French and English. Candidates must have a college diploma or...
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Auxiliary Systems Team Leader
7 days ago
Brossard, Canada GE Renewable Energy Full time**Job Description Summary**: Le chef d'équipe sera responsable de diriger une équipe d'ingénieurs en mécanique de générateurs dédiés aux grands projets de modernisation. Il/elle sera également responsable de coordonner le soutien technique aux appels d'offres techniques, à la chaîne d'approvisionnement et aux activités du site. The team leader...
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HR Consultant, KPMG Law
3 weeks ago
Brossard, Canada KPMG Canada Full timeHR Consultant, KPMG Law role at KPMG Canada Be among the first 25 applicants Overview At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world. KPMG is seeking an experienced HR Business Advisor (HR Consultant) to join our Tax HR team and...
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HR Consultant, KPMG Law
2 weeks ago
Brossard, Canada KPMG Canada Full timeHR Consultant, KPMG Law role at KPMG Canada Be among the first 25 applicants Overview At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world. KPMG is seeking an experienced HR Business Advisor (HR Consultant) to join our Tax HR team and...
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Global HR Director
6 days ago
Brossard, Canada Power Factors Full timeABOUT POWER FACTORS Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites,...
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Bilingual Contact Centre Supervisor
2 weeks ago
Brossard, Canada Metro Supply Chain Group Full timeJoin our team Metro Supply Chain (MTH) is a division of Metro Supply Chain, a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging...
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Bilingual Contact Centre Supervisor
2 weeks ago
Brossard, Canada Metro Supply Chain Full timeJob Description Posted Thursday, December 11, 2025 at 5:00 AM Metro Supply Chain (MTH) is a division of Metro Supply Chain, a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and...
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Bilingual Contact Centre Supervisor
2 weeks ago
Brossard, Canada Metro Supply Chain Full timeJob Description Posted Thursday, December 11, 2025 at 5:00 AM Metro Supply Chain (MTH) is a division of Metro Supply Chain, a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and...
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HR Business Partner
1 week ago
Brossard, Canada Black & McDonald Limited Full timePosition **:HR Business Partner** Location **:Brossard, QC** Job Structure **:Full-time, in-office position** The HR Business Partner plays a key role in the achievement of all people related goals for their assigned client groups at the Black & McDonald. The HR Business Partner provides day-to-day operational excellence in HR as well as leadership,...
