Team Leader, HR Contact Center
4 days ago
Location Name : Cogir (Siège social) Location City : Brossard Job Status : Permanent: Full Time Job Schedule : Day time Hours per week : 40 Purpose of the position We are currently looking for a Team Leader, HR Contact Center, to join our payroll and human resources team in Brossard. This person must be dynamic, focused and have excellent customer service skills. We offer a flexible environment and opportunities for growth. Specifically, your daily life with us will look like : Act as the first point of contact and support for businesses under management regarding matters related to payroll, benefits and the Employer D payroll processing system; Be a central point of contact and front-line support for businesses under management; Manage cases (tickets) via Zendesk; Answer calls or voicemails from companies under management through the central HR shared services IVR toll-free number; Process new hires, terminations and position changes in Employer D; Enter data into the benefit provider group database; Maintain employee information in the database and ensure it is up to date; Complete registrations and follow up on terminations of employment regarding social benefits; Ensure that the team has the tools and resources necessary to accomplish its tasks; Manage all files and calls to meet our customer service standards; The Team Lead is responsible for managing the performance of the HR Shared Services Support team; Other tasks will be entrusted to him. The ideal person has : Meticulous and rigorous in her work; Attention to detail; Have a sense of customer service; Knowledge of payroll, benefits and human resources in general; Sense of organization and good management of priorities; Autonomy and good ability to adapt to a changing environment. Required qualifications : Professional or college diploma in accounting or human resources, any combination of studies and experience deemed relevant will be considered; Relevant experience related to the role; Bilingual French and English (speaking, reading, writing); Good knowledge of Ms Office, particularly Excel. What will you be offered : Free parking Possibility of advancement Telemedicine Vacation Group insurance Hybrid teleworking Special days offbirthdays Recognition program Group Insurance Personal leave Employee Assistance Program COGIR Real Estate promotes access to equality in employment. Thank you for your interest in COGIR Real Estate, candidates selected for an interview will be contacted as soon as possible.
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Functional HR Leader, Advisory
4 weeks ago
Brossard, Canada KPMG Canada Full timeOverview At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world. The Functional HR Leader, Advisory (FHRL) works with the Advisory Canadian Managing Partner (CMP) and Advisory Leadership Team (ALT) on development and implementation of...
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Functional HR Leader, Advisory
4 weeks ago
Brossard, Canada KPMG Canada Full timeOverview At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world. The Functional HR Leader, Advisory (FHRL) works with the Advisory Canadian Managing Partner (CMP) and Advisory Leadership Team (ALT) on development and implementation of...
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Functional HR Leader, Advisory
4 weeks ago
Brossard, Canada KPMG Canada Full timeOverview At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world. The Functional HR Leader, Advisory (FHRL) works with the Advisory Canadian Managing Partner (CMP) and Advisory Leadership Team (ALT) on development and implementation of...
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Customer Contact Center Advisor
2 weeks ago
Brossard, Canada 123Dentist Full time**Job Summary** Are you passionate about human interaction and customer service? We are looking for a dynamic and motivated Customer Service Advisor to join our Customer Contact Center. Be part of an engaged team where every day is an opportunity to contribute to providing an exceptional customer experience. If you have excellent communication skills, a...
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Data Center Solutions Leader
4 days ago
Brossard, Canada ByteLight Full timeA technology firm located in Brossard is seeking a Data Center Solution Manager. This role involves leading the strategy and development of HVAC control solutions for data centers, ensuring reliability and energy efficiency. Candidates should possess a relevant Bachelor's degree, at least 5 years of experience in HVAC systems, and the ability to manage...
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Strategic HR Leader, Advisory Talent
4 weeks ago
Brossard, Canada KPMG Canada Full timeA leading consulting firm in Canada is seeking an HR Functional Leader to join their Advisory division. You will strategize on talent management and work closely with leadership to enhance HR solutions. The ideal candidate has over 10 years of HR leadership experience and a strong understanding of talent trends in the advisory sector. This role offers a...
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Strategic HR Leader, Advisory Talent
4 weeks ago
Brossard, Canada KPMG Canada Full timeA leading consulting firm in Canada is seeking an HR Functional Leader to join their Advisory division. You will strategize on talent management and work closely with leadership to enhance HR solutions. The ideal candidate has over 10 years of HR leadership experience and a strong understanding of talent trends in the advisory sector. This role offers a...
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Strategic HR Leader, Advisory Talent
4 weeks ago
Brossard, Canada KPMG Canada Full timeA leading consulting firm in Canada is seeking an HR Functional Leader to join their Advisory division. You will strategize on talent management and work closely with leadership to enhance HR solutions. The ideal candidate has over 10 years of HR leadership experience and a strong understanding of talent trends in the advisory sector. This role offers a...
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Global HR Director — Strategic Leader Partner
3 weeks ago
Brossard, Canada Power Factors Full timeA leading clean energy solutions provider is seeking an experienced HR Director to lead global HR operations. The role requires strong strategic thinking alongside hands-on execution. Responsibilities include overseeing HR practices across multiple countries, supporting compensation cycles, and serving as a trusted advisor to senior leadership. Ideal...
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Payroll & HR Coordinator
7 days ago
Brossard, Canada Bitfarms Full timeBitfarms is a global vertically integrated Bitcoin mining company that operates one of the largest cryptocurrency mining operations in North America. As the only publicly traded pure-play Bitcoin mining company audited by a Big Four audit firm, we are a global operation powered by entrepreneurial leaders and the most novel technology available. Spanning two...