Senior Draws Audit Specialist

Range:66,400.00 - 99,600.00 CADJob Description:Senior Draws Audit SpecialistGAME ON – OLG needs youWe’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2023-24, OLG delivered a record $2.4 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction that builds on successes to date as a world class gaming entertainment leader with a globally admired omni-channel platform.We are ready to take this game to the next level and need a passionate Senior Draws Audit Specialist to ensure the integrity, accuracy, and transparency of all ILC and OLG draws by overseeing draw and winner selection activities, validating system outputs, and maintaining independent audit controls. This role acts as a key liaison with internal and external stakeholders, supports system testing and recovery processes, and upholds secure access to critical systems. The Senior Draws Audit Specialist plays a vital role in safeguarding public trust in OLG’s lottery operations through rigorous auditing, compliance, and operational excellence.Must be able to work a variety of shifts (on site) between 9:00am and 5:00am, including weekdays, weekends and holidays. YOUR ROLE IN THE GAMEReporting to the Senior Manager, Draws Audit, you will be empowered to:Supervise draw and winner selection activities at the Data Centre for ILC and OLG Lottery Games. Act as OLG’s official representative to the Interprovincial Lottery Corporation (ILC), independent draw observers, and draw officers.Oversee the confirmation of daily sales, game and event shutdowns, share values, prize structures, and the authorization of validations for ILC and OLG online products.Resolve discrepancies between systems in a timely manner, escalating issues to support staff and management when necessary.Perform key control functions by balancing and reconciling Lottery Gaming System winner transactions with the Independent Audit System. Investigate and resolve discrepancies in winner selection for all lottery products.Conduct acceptance testing for new games and events as directed by the Project Manager. Update Draws Audit documentation and procedures accordinglyExecute the Disaster Recovery Plan (DRP) in alignment with Draws Audit procedures. Maintain records and provide evidence of successful DRP execution.Collaborate with MNP to maintain and troubleshoot Audit System software in accordance with established procedures. Perform regular data backups and test recovery processes.Develop and maintain detailed Draws Audit procedures and problem-resolution protocols.Contribute to continuous improvement initiatives for the Audit System and assist in defining requirements for new games.Collaborate with MNP, the Audit System’s external support team, to test new products and provide feedback based on test results.Recommend updates to Draw Audit procedures as needed.Evaluate and propose solutions for Gaming System issues related to draw and winner selection activities.Stay current on all OLG games, products, policies, and procedures relevant to draw and winner selection.Act as the gatekeeper for access to the Random Number Generator (RNG) servers, ensuring secure and authorized access. Provide timely access to support staff in accordance with audit controls and procedures.Load the Family Responsibility Office (FRO) file into the OLG system, ensuring compliance with operational procedures and timelines.Load Instant Games into the OLG system, ensuring accurate configuration and validation in line with established procedures.WHAT YOU NEED TO PLAYWork Experience: 3 years of related work experience   Knowledge & Education: University or College Diploma in a relevant field of study or equivalent work experience; knowledge of PC technologies and software (MS Word, Excel, Teams, Outlook), servers, OpenVMS; working knowledge of Lottery Gaming and Support Systems including Online Product Management (OLPM), Retailer Administration Management System (RAMS), Promotional Management System, Family Responsibility Office application, Manager Instant Passive System (MIPS), Lottery Administration Portal System (LAPS) (preferred) Critical Skills: Problem-solving skills; Interpersonal skills; detail oriented; communication skills; resourceful; self-motivated; continuous improvement mindset; flexibility to work shiftwork including a variety of shifts between 9:00am and 5:00am on weekdays, weekends and holidays Collaboration & Fun: inclusive and collaborative work style while creating fun and excitement in our workIntegrity and Trust: do what's right and operate with transparency and opennessLicenses, Registrations, Certificates:AGCO Category 2 Gaming Assistant Registration (Initiated at offer stage - employment is conditional upon obtaining and maintaining this license) PERKS OF JOINING OUR TEAMPart of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of OntarioFlexible Work Environment: to help balance both work and lifeFreedom to Innovate: supports new and better ways to be successfulBe your Authentic Self: environment that values diversity as a source of strengthLearning Galore: 24-7 access to robust online learning programs Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of OntarioVariable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)