Warranty Claims Clerk

Join the ridePosition: Warranty AdministratorDealership: Parkland Dodge ChryslerLocation: Spruce Grove, ABClassification: Full Time, On site, Immediate VacancySalary: $$ per hour Parkland Dodge Chrysler is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success. Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.Your area of focus.In this position, the Warranty Clerk is responsible for working with and overseeing warranty claims, processing them in a timely and accurate manner, and ensuring that warranty-related issues are handled in compliance with manufacturer and dealership policies. The position typically involves working closely with service department staff, customers, and manufacturers to ensure that warranty repairs and claims are properly documented, submitted, and paid.What drives your day-to-day?Process warranty claims, ensuring accuracy and timely submission to manufacturers.Maintain accurate records and documentation for warranty work and claims.Communicate with customers regarding warranty status and address any concerns.Collaborate with service and parts departments to ensure proper warranty documentation and parts management.Monitor compliance with manufacturer standards and assist with reporting and audits.What are the must-haves…Experience in warranty administration or automotive service preferred.High school diploma or equivalent required; additional certifications a plus.Strong attention to detail, excellent organizational skills, and communication abilities.Proficient with service management software and Microsoft Office.Highly skilled in Microsoft Office and able to quickly adapt to new technologiesExcellent document creation and proofreading skills with a high level of proficiency related to business correspondence/communicationsExcellent interpersonal and verbal and written communication skillsStrong organizational skills and attention to detailProven ability to multi-task in a high-volume, fast-paced working environment, frequently under urgent deadlines The Perks.Competitive Compensation and Benefits PackageEmployee Vehicle Purchase & Service PlansEmployee and Family Assistance ProgramsCompany-wide appreciation events and contests throughout the calendar year Professional development and the opportunity to grow your career And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.Can you picture yourself here already?We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around. If you think you’re a good fit to come along on our ride, apply now through our website at We thank all applicants for their interest; however, only those selected for an interview will be contacted.Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.