Program Lead, Learning

The OpportunityThe Learning Program Lead is responsible for supporting various teams in the development and ongoing improvement of Technical Safety BC’s employee learning and development programs. Leads an assigned learning program’s vision and direction to align with the organization’s strategy, initiates overall program activities, and partners with leaders and the People team to support team performance and succession planning. The Lead is also responsible for coaching and mentoring Learning team members to execute training program needs. Status: Regular, Full-Time, Union Number of Positions: 1Pay Grade: 18 (Starting at $58.32/hr)Location: Vancouver, BC (Hybrid)Reports to: Leader, Learning As a Learning Program Lead, you will: Oversee assigned learning programs. Coach and mentor Learning team members to execute training program needs. Liaise with key stakeholders to identify program improvements and organizational learning needs by recommending and implementing program changes, draft business cases, assist in the development and socialization of roadmaps, establish criteria for program evaluation, and execute work plans with key internal stakeholders. Oversee designated corporate and assigned program areas to support the implementation of training, development and maintenance, and ongoing skill and competency development. Draft project plans for the team to ensure project completion within defined timelines. This includes outlining work responsibilities, project tasks, key deliverables, timelines as well as managing project team members and reporting on project status. Identify training budget needs. Assist with the development of measures, operational metrics and annual budget. Oversee contracts and contractor performance. Initiate collaborative dialogue and work with all departments across the organization to ensure program activities are consistent and support the direction of the assigned program. Facilitate training to develop and grow the skillset of high performers and leadership team members. Work closely with other members of the Human Resources (HR) team to develop and implement talent management practices that integrate HR functions and comprehensively address issues and opportunities. Contribute to the organizational employee development framework, career paths, and learning paths for current and future competence needs. Design and implement assessments for selection, development, and performance evaluation and may represent HR in the selection process. Work with Leaders and HR Business Partners to assess and diagnose employee performance gaps/opportunities and advise on learning strategies and development plans. Partner with stakeholders to identify and assess program risks and support the development and implementation of risk management options related to training. Set criteria for program reports. Analyze and act based on business intelligence data and information to assess program effectiveness. Interpret findings and develop recommendations for program improvements. Prepare and present reports including learning and recommendations for improvement. Proactively identify critical issues as they emerge, propose resolutions, and celebrate achievements. Knowledge, Skills & Experience you have: A relevant degree in education (master’s degree preferred), or a combination of education and experience in the development and delivery of corporate training programs and experience leading learning programs, supplemented by a minimum 5 to 7 years’ related experience. Experience in the design, development, and presentation of education material for diverse audiences, knowledge of on-line delivery mechanisms and experience in a variety of delivery methods (in-person, e-learning, self-directed, etc.). Experience in managing complex projects, instructional design and adult learning environments. Experience in planning and managing multiple concurrent internal projects across a range of learning programs, including ability to balance work priorities with limited resources with excellent organizational skills and attention to details. Heightened sensitivity to equity, diversity, inclusion, and accessibility issues, and their impact on learning content development, engagement, and learning needs. Advanced change management skills, including the ability to influence others, both externally and internally to embrace initiatives and allocate resources to specific projects. Consultation experience with diverse group of leaders in strategy alignment. Advanced oral and written communication, including facilitation and public speaking skills. Advanced analytical, problem-solving, and decision-making skills to identify, assess and take action to address challenges, manage change, and foster integrated solutions. Self-motivated to work independently and collaboratively. Excellent technology and software skills including MS Office, learning management systems, and course authoring tools (e.g., Articulate or Adobe Captivate). You can also be described as: Influential Leader & Coach – You have an ability to influence and coach others through learning strategies and developmental opportunities for the teams within an assigned program. You’re well versed at communicating with diverse groups of people, not afraid to share what you’ve discovered in your needs analysis while gaining buy-in for your proposed recommendations. Relationship Builder & Project Manager – You have managed a portfolio with multiple projects and stakeholders, where you oversee planning, resources, client and stakeholder relationships through to execution and maintenance of the programs. Self-motivated – You’re passionate about what you do and take the initiative to discover where the needs exist to come up with solutions to propose, while supporting the teams and learning needs of your assigned program. Please note: This role requires the ability to travel across BC and will need to be available to attend in office up to 25% of the time. Beyond the role: Community & Wellness – We recognize that we’re human and respect each other’s diverse needs. We strive to maintain a healthy culture of psychological safety, belonging, and space to prioritize healthy minds and well-being. Compensation and benefits – Our employees receive competitive pay, extended medical and dental, disability coverages and paid vacation, along with access to the Public Service Pension plan. We offer generous maternity and parental leave top-up allowance and support time off when life happens (e.g., medical/dental appointments, moving, caregiving and adoption leave). Continuous Learning – We value feedback, as well as encourage different ways for us to continuously learn as a company. We offer up to $1500 tuition reimbursement for our employees each calendar year.  Employee Resource Groups – We have Employee Resource Groups (ERGs) for Equity, Diversity & Inclusion (EDI), Indigenous Relations & Reconciliation, and Mental Health & Wellness to support initiatives we’re passionate about.