Veterinary Client Care Specialist, Referral Coordinator, Western Veterinary Specialist
20 hours ago
Veterinary Client Care Specialist, Referral CoordinatorLocation: Calgary, ABHybrid PositionWestern Veterinary Specialist & Emergency Centre is welcoming a Client Care Specialist, Referral Coordinator Hybrid to join our hospital. This full-time opportunity includes a range of responsibilities which directly contribute to the efficient and effective daily operation of the hospital.Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for and appreciated Working alongside our Client Care Team and our Lead Referral Coordinator, this hybrid position will include being involved in the management of all referred cases in order to enhance the client’s experience with the hospital. The referral coordinator will perform all daily duties involved in serving clients, including using electronic applications to manage referrals, track appointments, and book appointments.Create a warm and welcoming environment for our patients and pet parentsAbility to answer a multiline phone system and track and book appointments effectivelyExcellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environmentStrong organizational skillsScheduling and confirming appointments.Processing incoming referrals.Handling client inquiries.Providing client education materials.Work with clients and veterinarians to resolve problems.Support our Client Care Specialist team and should be familiar with all operations within this team.Act as an ambassador, representing all staff/services offered in the practice.Be the first point of contact for our referral clients, thereby significantly impacting their experience with the hospitals. What do you need?High School DiplomaFluent in English (Reading, Writing and Oral)Working knowledge of Microsoft Office, Excel, and emailExperience in client service in a Veterinary practicePreference given for experience in a Specialty/Referral veterinary hospitalVeterinary Office Assistant certificate or related education preferredWhat We Can Offer YouRRSP Employer Group Match Program Saving for your future just got easier with VCA CanadaPaid membership and duesPaid wellness days, sick days and vacation time.Employee assistance programReferral Bonus RewardsGenerous personal pet care discountsAnd extra perks like shopping discounts and cool wellness appsSelect "Apply Now"VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
-
Veterinary Technician Assistant
3 days ago
Calgary, Canada Western Veterinary Specialist and Emergency Centre Full time**Veterinary Technician Assistant** - **ER Department**: - **Casual Position**: - **Calgary, AB** **Western Veterinary Specialist & Emergency Centre** is currently welcoming a **Casual** energetic, dynamic **Veterinary Assistant** to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a...
-
Calgary, AB TH Y, Canada VCA Canada Full timeVeterinary Reception, Client CareLocation: Calgary, ABWestern Veterinary Specialist & Emergency Centre is currently welcoming a customer service-focused Veterinary Reception, Client Care to join our team. This full-time opportunity includes a range of responsibilities which directly contribute to the efficient and effective daily operation of the hospital....
-
Tech Assistant
3 days ago
Calgary, Canada Western Veterinary Specialist & Emergency Centre Full time**Western Veterinary Specialist and Emergency Centre** is welcoming for an experienced **Technician Assistant **to join our fun and motivated team of professional pet health caregivers. This is a **contracted 5-month temporary position** with a rotating shift schedule so flexibility is required to work weekends/weekdays/evenings/overnights/holidays. In this...
-
Veterinary Technician, Anesthesia Rvt
1 week ago
Calgary, Canada Western Veterinary Specialists and Emergency Centre Full timeRegistered Veterinary Technologist OR Registered Veterinary Technician Location: Calgary, AB Department: Anesthesia Western Veterinary Specialist & Emergency Centre is welcoming a full-time Registered Veterinary Technologist to join our Anesthesia team working alongside an Anesthesiologist. This position provides an opportunity to work with top board...
-
Calgary, Canada VCA Canada Full timeJOB DESCRIPTION Veterinary Reception, Client CareLocation: Calgary, ABWestern Veterinary Specialist & Emergency Centre is currently welcoming a full-time Veterinary Reception, Client Care to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire...
-
Calgary, Canada VCA Full timeVeterinary Reception, Client CareLocation: Calgary, ABWestern Veterinary Specialist & Emergency Centre is currently welcoming a full-time Veterinary Reception, Client Care to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this...
-
Calgary, Canada VCA Canada Full timeJOB DESCRIPTION Client Care CoordinatorDepartment: CardiologyLocation: Calgary, ABWestern Veterinary Specialist & Emergency Centre is currently welcoming a full-time Client Care Coordinator to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire...
-
Registered Veterinary Technologist, ER
2 weeks ago
Calgary, Canada VCA Canada Full timeJOB DESCRIPTION Registered Veterinary Technologist, ER & ICULocation: Calgary, ABEmployment Type: Full TimeSchedule: 4 days a week with flexibilityBonus: Yes! $5000 proratedWestern Veterinary Specialist & Emergency Centre is welcoming one full-time ICU/ER Registered Veterinary Technologist to join our team. This position provides an opportunity to work with...
-
Registered Veterinary Technologist, ER
1 week ago
Calgary, Canada VCA Full timeRegistered Veterinary Technologist, ER & ICULocation: Calgary, ABEmployment Type: Full TimeSchedule: 4 days a week with flexibilityBonus: Yes! $5000 proratedWestern Veterinary Specialist & Emergency Centre is welcoming one full-time ICU/ER Registered Veterinary Technologist to join our team. This position provides an opportunity to work with top...
-
Veterinary Receptionist
2 weeks ago
Calgary, Canada VCA Canada Shamrock Animal Hospital Full timeVeterinary Reception, Client Care **Western Veterinary Specialist & Emergency Centre** is currently welcoming for a customer service focused **Client Care Specialist** to join our team. This **full-time rotation** opportunity includes a range of responsibilities which directly attributes to the efficient and effective daily operation of the hospital. Your...
