Banquet Manager

The Role:We are looking for a dynamic and enthusiastic individual who thrives under pressure while performing multiple tasks. Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following: The Responsibilities: Direct and manage all activity related to the banquet department ensuring all service standards are met Coach and train the banquet leadership team in all aspects of the department Ensure all functions maintain a first class and positive visual impact; including ambiance, décor and service delivery Follow the annual budget and administer it in a fiscally responsible manner, ensure all financial reporting is maintained and accurate billing for each banquet meeting is recorded Respond to guest concerns and react quickly and professionally Responsible for event satisfaction results and overall productivity of banquets Assist with the recruitment and training for the banquet department Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required Attend pre-conference meetings with clients to confirm all relevant details are communicated Work closely with the culinary and stewarding teams to ensure all banquet and catering requirements are met, including maintaining adequate inventory for smooth operations Liaise with the conference services/catering department to ensure that a common vision in direction is further developed, shared, and maintained Balance operational, administrative and colleague needs Consistently offer professional, friendly and engaging service Follow departmental policies, procedures and service standards Conduct regularly scheduled departmental meetings Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles Follow all safety and sanitation policies Other duties as assigned Employment Experience and Educational Requirements: Must be highly health and safety conscious dedicated to maintaining a safe work environment. Must have excellent attention to details, and extensive service knowledge Must have Pro Serve Certification Possess strong knowledge of food preparation and presentation Have a good knowledge of beer, wine and cocktails  Have Alberta Accredited Food Safe Certification Minimum 3 years experience in a leadership or banquet manager role in a 5 Star high volume hotel. Excellent leadership abilities Excellent communication skills with guests and a diverse workforce. Organized with excellent time management skills and the ability to multi-task in a demanding environment. Completion of Secondary school required Work in a safe, prudent and organized manner Have a good knowledge of food and preparation  Amazing Perks: Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels Personal days: 5 per year after 90 days of continued full-time employment Food and Beverage discounts at ALL 6 of our dining outlets Growth and development opportunities, both personal and professional Onsite staff accommodations which include an employee gym One meal per day in our employee cafeteria (taxable benefit) Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few Health and Wellness benefits (some restrictions may apply) Vacation is accrued starting on your first day of work Discounted access to our Nordic Spa Discounted Ski Pass and Golf rates* Kananaskis Parks Pass