Customer Experience Representative
2 hours ago
Job DescriptionSpecific to this role:Respond to customer needs in accordance with established policies and procedures (including tracking of inquiries and follow up), providing service in person, over telephone, and online for customers accessing City services including, but not limited to:oHandle general and specialized customer inquiries;oPayment processing;oCreate service requests for action;oAdminister licenses, permits, and certificates;oCommissioner of Oaths and affidavit services;oSupport customer in the completion of various municipal documentsProvide administrative services including, but not limited to:oPerform daily cash balancing and financial reconciliation;oData entry;oLetter writingAs a member of the team:Administer defined procedures and recommend solutions to challenges or process improvementsRespond to customer service concerns, investigating, problem solving and responding within defined processes and advancing to the attention of the team lead and/or manager, as appropriateMaintain documentation, databases and corporate records in accordance with policy and divisional practice; consider legislative municipal requirements such as the Provide data to allow reporting and decision makingProcure services and goods as authorized by the managerPerform other related duties as assignedQualificationsPost-secondary diploma in Office Administration, Municipal Administration or a related fieldMinimum three (3) years of related progressive experience, preferably in a municipal environment (or similar) with multi-service provision knowledgeWorking knowledge and understanding of a multitude of municipal services and related legislationEffective oral communication and strong interpersonal skills; excellent written communication skills; attention to detail and accuracyDemonstrated customer service skills at a level to develop and maintain cooperative/collaborative working relationships both within and outside the organizationDemonstrated time-management skills with the ability to prioritize workloads and meet deadlines with minimal supervisionDemonstrated ability to exercise discretion and tact and maintain a high degree of confidentiality at all times, complying with all applicable privacy legislation and local policies and proceduresDemonstrated proficiency in Microsoft Office, the internet and any other related softwarePossess and maintain a valid Ontario Class G Drivers Licence or the ability to frequently attend work related activities at various sites
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Customer Experience Representative
17 hours ago
Kawartha Lakes, Canada City of Kawartha Lakes Full time**Job Brief**: This position is responsible for the administration and delivery of front line customer service to City of Kawartha Lakes customers across all service channels. - Employment Status: **Permanent Full time** - Union: **CUPE 855 Inside** - Open To: **Internal/External Applicant(s)** - Closing Date: **25/07/2025** - Duration (if...
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Customer Care/account Representative
2 days ago
Kawartha Lakes, Canada CARMA Corp Full time**Our Company** Founded in 1977, CARMA is 100% Canadian owned and operated, with its head office and manufacturing facility located in Lindsay, Ontario. We were the first Measurement Canada approved supplier of electronic submetering systems and continue to be the market leader, with over 250,000 meters installed. Operating across Canada with offices in...
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Customer Care/account Representative
16 hours ago
Kawartha Lakes, Canada CARMA Corp Full time**Our Company** Founded in 1977, CARMA is 100% Canadian owned and operated, with its head office and manufacturing facility located in Lindsay, Ontario. We were the first Measurement Canada approved supplier of electronic submetering systems and continue to be the market leader, with over 250,000 meters installed. Operating across Canada with offices in...
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Customer Service Representative Support
21 hours ago
Kawartha Lakes, Canada BMO Full timeApplication Deadline:01/30/2026Address:39 Colborne StreetJob Family Group:Retail Banking Sales & ServiceFulfills transactions, internal business partner / external customer inquiries and requests, and/or audit and reconciliation activities. Follows procedures to resolve internal business partner and/or external customer inquiries, requests, and issues....
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Call Center Representative
16 hours ago
Kawartha Lakes, Canada Conceptual Fusion Design Inc. Full time**Job Overview**: As a Call Center Representative / Customer Service personnel at our design firm, you will be the first point of contact for our clients, providing exceptional customer service and support over the phone and through other communication channels. **Responsibilities**: Address client inquiries regarding our design services, pricing,...
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Customer Service Representative
16 hours ago
Kawartha Lakes, Canada Sraxion Full timeResponsibilities: - Conduct outside sales activities to generate new business and expand market presence - Identify and pursue business development opportunities to increase sales revenue - Collaborate with team members to develop and implement effective sales strategies - Utilize technology sales techniques to promote products and services to potential...
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Sales Representative
1 week ago
Kawartha Lakes, Canada Cintas Full timeRequisition Number : Job Description Cintas is seeking a Sales Representative to focus on new business-to-business account development in our Uniform Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives will also transport samples of products...
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Branch Growth Leader
4 weeks ago
Kawartha Lakes, Canada goeasy Full timeA leading alternative consumer lender in Ontario is looking for a Branch Manager. The role involves leading a team to achieve sales goals, delivering excellent customer service, and managing branch operations effectively. Candidates should have some leadership experience, excellent communication skills, and the ability to manage a small team. This position...
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Branch Growth Leader
4 weeks ago
Kawartha Lakes, Canada goeasy Full timeA leading alternative consumer lender in Ontario is looking for a Branch Manager. The role involves leading a team to achieve sales goals, delivering excellent customer service, and managing branch operations effectively. Candidates should have some leadership experience, excellent communication skills, and the ability to manage a small team. This position...
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Branch Growth Leader
4 weeks ago
Kawartha Lakes, Canada goeasy Full timeA leading alternative consumer lender in Ontario is looking for a Branch Manager. The role involves leading a team to achieve sales goals, delivering excellent customer service, and managing branch operations effectively. Candidates should have some leadership experience, excellent communication skills, and the ability to manage a small team. This position...
