Fragrance Specialist

2 weeks ago


North York, Canada Sephora Full time

Date: Dec 4, 2025 Location: North York, ON, CA, M6A 3A1 As an Fragrance Specialist, you will play a key role in delivering an exceptional luxury experience, engaging clients through inspiring storytelling and introducing them to our universe of fragrance and craftsmanship. You will be a true brand ambassador, guiding clients through the product range and ensuring they leave with more than just a purchase a memorable experience.You will be responsible for driving sales, fostering long-term client relationships, and actively contributing to the success of the store. Additionally, you will take the initiative in creating inspiring in-store experiences, ensuring every client interaction is unique and engaging.Drive Sales & Category Performance + Client EngagementWelcoming and advising clients, ensuring a personalized and engaging experience. Create and foster a welcoming and luxurious environment that reflects the high standards of our luxury fragrance brands.Developing long-term relationships to improve client loyalty, leveraging sales/education tools and brand storytelling.Acquiring deep knowledge of every product and the brand itself to act as a true expert. Provide expert knowledge to our clients on luxury fragrance brands and products.Proactively cross-selling to introduce clients to our full product universe across categories.Staying ahead of trends and product knowledge to confidently guide customers.Taking initiative in creating unique in-store experiences that immerse clients in the universe of luxury fragrance.Achieving daily sales goals and contributing to the overall store success.Lead by example, demonstrating best practices in client service, product knowledge, and sales techniques.Operational Standards - FragranceEnsure the luxe fragrance and fragrance area is impeccably maintained, with products well-stocked and displays visually appealing.Manage inventory levels and conduct regular stock checks.Oversee the implementation of visual merchandising guidelines to enhance client experience.Event Support:Occasionally support other store launches and special events, ensuring seamless execution and exceptional client experiences.Brand Representation:Serve as a brand ambassador, representing the luxury fragrance brands with professionalism and enthusiasm.Uphold appearance and uniform standards to maintain a professional and luxurious image.Stay informed about industry trends, new product launches, and competitor activities.We would love you to


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