Custodial - Residence Team Member

Position Summary : As an employer, we seek, foster and value the same qualities of leadership and purpose in our employee community. The locations of work is KSR (King Street Residence) building and all other areas assigned. The University reserves the right to change an employee’s assigned work location due to operational reasons. Reporting to the Area Manager, Custodial under the day-to-day direction of the leadhand, the incumbent will perform a variety of duties related to the cleaning and upkeep of the University’s buildings and fixtures. There is a requirement for a responsive, customer focused approach to ensure facilities are maintained at optimum levels. Accountabilities: Respects and responds to direction given by leadhand(s); Contributes and participates in the effective use of the Quality Control System; Cleans, dusts and mops using either a wet or dry mop. Strips, waxes and polishes floors. Cleans walls, windows, furniture, washrooms (including showers and fixtures) in assigned areas; Empties waste containers and recycling bins. Removes waste from building to outside containers; Cleans and vacuums carpets and removes garbage from floors and fixtures. This may include the use of heavy carpet cleaning equipment; Performs heavy work such as: unloading and transferring of supplies and equipment, moving and re-arranging furniture and equipment (to a max of 50lbs); Maintenance of light bulbs and fluorescent tubes. This may involve working on ladders; Unlocking classroom doors, rearranging furniture and cleaning chalkboards/whiteboards as required; Carries out custodial duties related to conference and hotel operations; Ensures equipment is maintained at an optimum level by operating it safely and reporting all required repairs to the leadhand immediately; Requests supplies in a timely manner to ensure adequate levels are maintained at all times; Reports infractions of regulations and policies to the leadhand. Examples are non-compliance with the fire code, environmental health and safety policies and student behaviour which may lead to accidents or injury; Understanding of and compliance with procedures relating to infection control and effective cleaning methods; The safe handling of chemicals to avoid either personal injury, exposure to others or damage to equipment; Performs minor repairs and other duties as required; Understands and complies with all Departmental Policies and Procedures; Other duties as assigned. Qualifications: Demonstrated experience in custodial duties; Knowledge of the safe application of chemicals and products used in cleaning and sanitizing; Understanding of WHIMIS; Team work - ability to work in a team environment with a minimum of supervision. Shares information with team members. Is collaborative in dealing with customers and fellow employees; Customer focused - responds promptly to customer needs. Uses customer information to improve service. Establishes and maintains effective relationships with customers; Receptive to change - can adapt to changing circumstances. Makes suggestions for improvement; Respects diversity - treats others with respect. Is understanding Avoids unnecessary conflict; Managing self - exhibits a strong sense of own capabilities. Demonstrates honesty, integrity and ethical conduct. Accepts ownership and accountability for own actions; Ability to communicate effectively with leadhand, co-workers and customers Working Conditions: Physical effort: non-continuous use of power equipment such as vacuum cleaners. Moderate to heavy lifting. Reaching, bending, stretching; Physical environment: Varying temperatures, exposure to fumes, cleaning fluids, dirt, dust and waste products; Sensory attention: Reading labels and instructions. Operating equipment; Biohazard cleanup; Mental stress: Repetition of duties. Hours of Work: This is a full-time, limited term role until July 2026. This job posting is for two positions. The hours of work are Monday to Friday from 7:00am to 3:30pm. Flexibility in hours will be required, including evening and/or weekend work. When possible, the manager will adjust the work schedule so that no more than 40 hours are worked in a week. This role requires daily in person attendance and is not eligible for a flexible work arrangement as per Policy 8.14 (Flexible Work Policy).  Compensation: Rate of Pay:  $27.28 per hr  Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors. Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives. Candidates from other equity deserving groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity & Accessibility. We have strived to make our application process accessible, however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources. Contact information can be found at  Should you be interested in learning more about this opportunity, please visit for additional information and the online application system. All applications must be submitted online. Please note, a resume and cover letter will be required in electronic form.