Building Operator – Open Air Retail Centre

 Building Operator – Open Air Retail Centre Rockwood Mall | Mississauga, ON Join Us to Grow, Connect, and Make an Impact. At BGO Properties, we’re dedicated to enhancing personal and professional growth, fostering meaningful connections, and giving back to the communities where we operate. As one of Canada’s premier providers of commercial property management and leasing services, BGO Properties manages a diverse portfolio of over 400 properties, totaling more than 67 million square feet of residential, office, industrial, and retail space. For over 30 years, our clients have trusted us to deliver innovative real estate solutions that create value and support their success. As part of the global BGO family, we leverage international expertise and local market insights to provide high-quality services. Our experienced team works across a variety of commercial real estate sectors, which ensure every property we manage is a welcoming and functional destination for tenants. Whether you’re launching your career or advancing as a seasoned professional, BGO Properties offers opportunities for professional growth, continuous learning, and leadership development. Join us and help shape the future of commercial real estate. The Opportunity  The Building Operator is the primary on-site authority responsible for the safe, efficient, and compliant operation of a large open-air retail centre. This is a stand-alone role with full accountability for building systems, exterior assets, vendor management, and tenant support. The centre includes large-format tenants, expansive parking areas, and limited enclosed common space, requiring strong technical judgment, vendor coordination, and independent decision-making. This role is hands-on, operationally focused, and highly autonomous. On-site / Open-Air Retail Centre  Key Responsibilities Building & Site Operations Operate, monitor, and maintain all base building systems, including HVAC (limited enclosed areas), electrical, lighting, fire/life safety, irrigation, and drainage systems Oversee exterior assets: parking lots, sidewalks, roadways, landscaping, snow removal, lighting, signage, and building envelopes Conduct routine inspections to identify deficiencies, safety risks, and maintenance requirements Respond to building issues, alarms, and service requests during business hours and on-call as required Vendor & Contractor Management Act as the primary point of contact for all external service providers Manage vendors across landscaping, snow removal, waste management, line painting, paving, security, fire protection, and mechanical services Review scopes of work, monitor performance, ensure service level compliance, and escalate issues as needed Verify work completion, quality, and adherence to safety and site standards Tenant & Stakeholder Support Support large-format tenants with base building-related operational issues Coordinate access, inspections, and work impacting tenant spaces or common areas Maintain professional relationships with tenants, property management, and external partners Health, Safety & Compliance Ensure compliance with fire code, life safety requirements, and local regulations Conduct regular safety inspections and address hazards proactively Maintain logs, inspection records, and incident reports Participate in emergency response planning and execution Administration & Reporting Track operating expenses and site-level maintenance budgets Monitor vendor costs against approved budgets and service contracts Order supplies, materials, and equipment required for day-to-day site operations Review, code, and process vendor invoices for accuracy and approval Maintain accurate records for work orders, inspections, preventive maintenance, and vendor activity Provide regular operational and financial updates to Property Management, including variance explanations when required Qualifications & Experience 5+ years of experience in building operations, preferably in retail, open-air, or mixed-use commercial environments Strong experience managing external vendors independently Solid technical knowledge of building systems, with emphasis on exterior infrastructure Ability to work autonomously and make sound operational decisions Strong organizational and communication skills Preferred Building Operator Certification (BES I&II, BOMI or equivalent) Experience supporting large-format or national retail tenants Familiarity with snow removal operations and seasonal site management Competencies Independent problem-solving and judgment Vendor performance management Practical, hands-on technical expertise Strong attention to safety and risk management Calm, professional approach in high-visibility environments Working Conditions Primarily on-site Exposure to all weather conditions On-call availability may be required for emergencies Police Clearance: A criminal verification check is required for employment. The Expected Base Pay Range: $60,000 – $70,000 - The Base Pay range is for the primary location for which the job is posted. BGO values the contribution of our employees and our compensation structure may vary based on the geographical location of successful candidates, as well as their experience, skills or qualifications. In addition to base pay, eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits. At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.