Case Coordinator
1 week ago
Description Position at Dynacare Are YOU our next Case Coordinator?The Case Coordinator is responsible for assigning orders to the Health Professionals, obtaining case updates and working with the team to ensure there is adherence to Dynacare’s established service standards and other related SOPs.Status: Full-time 12-month Contract (37.5 hours per week) Number of roles available -2Vacancy Type: ExistingShift: Monday through Friday 9-5 PST / 10-6 MST / 11-7 CST-Vancouver/Edmonton time zonesDiscipline: Insurance ServicesWork Style: 100 % RemotePay Range: $ 18 per hour. The hiring pay range has been established however, the final rate will be determined by taking into consideration various factors including but not limited to level of experience and education requirements.Start Date: As soon as possible .Why Dynacare is an amazing place for YOU:Join an award-winning "Top Employer" with meaningful and impactful career opportunities Access to a health and wellness benefits program that supports you and your loved ones Grow and thrive with a dynamic, successful company through internal mobility opportunities Invest in your future through RRSP match benefits and an employee stock purchase program Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU will make a difference:Manage a group of health professionals within the same area Assigning orders to Health Professionals based on availability and credentialsFollow up with Health Professionals on late filesSupport, coach and answer questions from Health ProfessionalsReceives and processes calls and emails from external and internal customers Ensure effective and courteous communication with all internal and external clients Conducts written correspondence in a professional, polite and courteous mannerIdentifies and document incoming inquiries from external and internal customersLiaise with all departments to assist in effective resolution of inquiriesSolve and document incoming problems and complaintsMaintains service level standards for response and resolution of calls and emailsWhat YOU bring to the role:You bring strong written and verbal communication skills, and you can clearly articulate issues, concerns and inquiries You have empathy and keep your composure when dealing with difficult customers and make the customers feel heard and supported You are a get-up-and-go type when it comes to multi-tasking and prioritizing within a fast-paced environment You organize and complete projects accurately, on time and in a team environment Strong experience conducting OUTBOUND calls You are an innovative thinker with attention to detail Proficiency in MS Office Suite EducationSecondary school graduate plus 1 - 2 years or previous related experience requiredCollege diploma or university degree in technical discipline an asset
-
Case Coordinator
4 days ago
Edmonton, Canada Government of Alberta Full time**Job Information** Job Requisition ID: 74251 Ministry: Jobs, Economy, Trade and Immigration Location: Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Permanent Scope: Open Competition Closing Date: August 5, 2025 Classification: Administrative Support 5 **Salary**: $1,913.27 to $2,342.49 bi-weekly ($49,936 -...
-
Case Coordinator
2 weeks ago
Edmonton, Canada Lifemark Health Group Full timeTitle**:Case Coordinator - Department**:Vocational Services - Reports to: Program Manager Duties/Responsibilities: - Support the execution and operation of a new initiative to support unemployed and underemployed Albertans - Assist clients with completing paperwork to avoid errors and inaccurate information - Receive incoming calls and greet visitors upon...
-
Case Management Coordinator
7 days ago
Edmonton, Canada Sage Full time**Intensive Case Management Coordinator** **Safe House** At **Sage Seniors Association, **a powerful sense of mission influences everything we do. **We want every Edmonton senior to live a full and healthy life, to do as much as they can, as well as they can, for as long as they can.** To do this well, to strive to be the best we can be at it, we need...
-
Case Management Coordinator
2 weeks ago
Edmonton, Alberta, Canada Alberta Blue Cross Full timeAlberta Blue Cross is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We're committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.Working at...
-
Case Management Coordinator
2 weeks ago
Edmonton, Canada Alberta Blue Cross Full timeAlberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision. Working...
-
Case Manager
5 days ago
Edmonton, Canada Alberta Immigrant Women & Children Centre Full timeAs the AIWCC Case Manager, you will deliver a client-centered case management service model to support newly arrived government-assisted and privately sponsored refugees with their settlement in Edmonton. Case Managers will each hold a case load, comprised of individuals and families, which they will assist to integrate into the community for a period of one...
-
Case Manager
7 days ago
Edmonton, Canada Alberta Immigrant Women & Children Centre Full timeAs the AIWCC Case Manager, you will deliver a client-centered case management service model to support newly arrived government-assisted and privately sponsored refugees with their settlement in Edmonton. Case Managers will each hold a case load, comprised of individuals and families, which they will assist to integrate into the community for a period of one...
-
Case Manager
4 days ago
Edmonton, Canada Alberta Immigrant Women & Children Centre Full time**As the AIWCC Case Management, you will deliver a client-centered case management service model to support newly arrived government-assisted and privately sponsored refugees/newcomers with their settlement in Edmonton. The Case Manager will each hold a case load, comprised of individuals and families, which they will assist to integrate into the community...
-
Edmonton, Canada Edmonton John Howard Society Full time**Job ID 24-041EJHS** **Company Overview**: For over 75 years EJHS has provided holistic services and wraparound supports that address the root causes of crime and social disorder. By focusing on reintegration, acceptance and successful outcomes, we are building a safer, more harmonious community. We do this through release planning, housing support,...
-
Remote Case Management Coordinator — Life
5 days ago
Edmonton, Canada ABC Benefits Corporation Full timeA leading benefits provider is looking for a Case Management Coordinator (CMC) to work from home. In this full-time position, you'll oversee accurate claim intake and maintenance, validate policy coverage, and coordinate communications with internal teams and external stakeholders. The ideal candidate will possess post-secondary education, strong analytical...