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Counsellor Facilitator – Skilled Trades
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Employment Type: Full-Time, Union ContractWork Hours: 35 hours per weekSalary: $52,789 annually (Level 5), plus comprehensive benefitsLocation: Etobicoke, OntarioContract period: February 1, 2026 – January 31, 2027Internal Application Deadline: Monday, January 5, 2026External Application Deadline: Wednesday, January 7, 2026JOIN OUR TEAMYWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit. We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.The Counsellor/Facilitator is responsible for coordinating the promotion of the skilled trades and helping with the selection of candidates who are eligible to enter Pre-Apprenticeship, Apprenticeship and/or Reskilling trades programs. The incumbent will be responsible to perform information sessions, intake and assessment of prospective clients, facilitate skilled trade readiness sessions, provide support and conduct evaluations, work closely with trade partners including trade schools, unions, educational institutions, community partners and employers to bring awareness of skilled trades as a viable career path through Pre-apprenticeship, Apprenticeship and/or Reskilling trades programs. The responsibilities are to be carried out in accordance with the mission and policies of YWCA Toronto.ABOUT YWCA WOMEN IN TRADES AND TECHNOLOGY The Women in Trades and Technology programs provide training and employment service to women and gender diverse people interested in joining the construction, landscape and information technology industries. Programs are funded by MTCU (Ministry of Training, Colleges and Universities) and are geared to educate women and gender diverse people about career opportunities in non-traditional occupations and train them in trades-specific programs.KEY RESPONSIBILITIESPlans outreach activities for recruiting eligible participants for skilled trade training programs in consultation with the Manager and the training partners and collaboration with the marketing and outreach counsellors;Organizes all intake activities for the programs including arranging information sessions, preparing intake forms, confirming client’s attendance, verifying applicants’ documentation;Provides individual counselling and coaching to the participants and assists them to develop individual training and apprenticeship plans;Supports participants towards achieving journeyperson status and/or Red Seal designation;Provides participants information and support to enter the trades through Pre-Apprenticeships, Apprenticeships, Trade Schools, Unions and Colleges as well as provide job development counselling, job coaching, and job retention support;Overall responsibility for Trade partner and participant relations including orienting partners to participant needs, mediating contentious issues, negotiating next steps to enter the trades;Develops, organizes and facilitates trades and employment readiness components of the program;Provides support to participants and conducts on-going evaluations of different skilled trades;Works closely with the Manager for coordinating, planning and implementing of networking and outreach activities to training partners, educational institutions and/or employers;Identifies employers who are willing to offer paid or unpaid placements, designs work placements including wage subsidies incentives.QUALIFICATIONSIn-depth knowledge of an academic discipline normally acquired through completion of an undergraduate degree in Social Work, Adult Education, and/or Career Counselling or equivalent. (Cases for Equivalency will be considered); 3-5 years’ experience in related field;Group Facilitation and/or Life Skills Training required;Counselling approach that is flexible, de-escalates tension, teaches conflict resolution and is focused on success;Ability to work within an anti-oppression, feminist framework;Ability to deliver culturally sensitive services in a multicultural environment;Demonstrated ability to work under pressure;Ability to handle crisis situations effectively both in person and by telephone;Strong organizational and interpersonal skills;Excellent written and verbal communication skills;Proficiency in Microsoft Office applications including Word, Excel, Outlook and PowerPoint, E-mail, the Internet, Zoom, MS Teams or other videoconferencing applications, database programs; knowledge of a Learning Management System, an asset;Ability to maintain a positive approach and a professional manner at all times;Owning a motor vehicle would be an asset.WHAT WE OFFER:Comprehensive Medical, Vision, and Dental CoverageLife Insurance and Long-Term Disability BenefitMulti-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float DaysOther Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional DevelopmentVaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.
