Senior Manager, Digital Experience and Ecommerce Platform

Job DescriptionThe OpportunityTecho-Bloc is building the future of outdoor living — and our digital platforms are a major part of how customers discover, shop, and engage with us.We’re looking for a Senior Manager, Digital Experience & Ecommerce Platform to own the full online experience across:Techo-Bloc.comOur dealer online ordering portalThe end-to-end shopping + ordering journey for every audience we serveThis is a leadership role for someone who is strategic, independent, and full of ideas — but also knows how to execute, lead a team, and make things happen in the real world.What You’ll OwnYou are accountable for our digital experience performance across both website + ecommerce/ordering.Techo-Bloc.com UX + performance + conversionDealer portal ordering experience (flow, usability, functionality, adoption)Digital merchandising (how products are organized, discovered, and presented)Feature roadmap + launches across platformsVendors + tools that make growth possibleA team that executes with quality and momentumWhat You’ll Do Own the roadmap for our website and dealer ordering portal — and continuously improve bothLead how customers and dealers browse, select, and take action online (shopping, ordering, tools, self-serve journeys)Bring ideas that improve product discovery, simplify decisions, and increase conversion and adoptionLead and develop a team of specialists:Front-End DeveloperDigital DesignereMerchandising CoordinatorEcommerce Project Manager (Systems & Integrations)Coordinate vendors, platforms, and tools — selecting the right solutions and holding partners accountableWork closely with Marketing, Sales, Customer Service, and Operations to ensure platforms support real business needsMake decisions, solve problems, and drive progressQualificationsThis Role Is For You If…You’re someone who has:Owned a digital platform before and knows what it takes to make it performLed web teams and shipped real featuresStrong instincts for experience (you know what “good” feels like)Comfort working with technical specialists integrating systems and dataThe ability to prioritize and execute in a fast-moving environmentConfidence managing vendors, tools, and complexity without overcomplicating itQualifications (Must Have)7+ years experience in digital experience, ecommerce, web, or related roles with management experienceProven experience owning a website and/or ecommerce platform end-to-endProven experience leading a web team (design + development)Experience overseeing ecommerce roadmaps and feature launches (planning, execution, release discipline)Strong understanding of how systems + tools connect (CMS, ecommerce platform, CRM, analytics, etc.)Proven experience managing vendors and external partnersHighly independent — you can figure things out, make decisions, and drive progressWhat Success Looks LikeCustomers find what they want faster and convert more easilyDealers can order more confidently and efficiently through the portalDigital tools support the journey instead of distracting from itRoadmaps are focused, launches are consistent, and work shipsYour team is aligned, motivated, and producing high-quality outputThe digital ecosystem becomes a growth engine — not a bottleneckAdditional InformationWhy Techo-BlocThis is a leadership role with real ownership. You’ll have the mandate to improve how people experience Techo-Bloc online — and the freedom to build what’s next with a strong team behind you.If you’re a strategic digital leader who can drive experience, ecommerce, and execution all at once… we want to meet you. Career Growth and Recognition: At Techo-Bloc, we're career builders. Explore advancement opportunities through our well-defined career paths by department. Your success is our shared responsibility, supported by a culture that values your unique contributions.Performance-Driven Rewards: Experience the direct impact of your efforts with competitive performance-based bonuses. Join a passionate, driven team that collaborates seamlessly to achieve remarkable results.Financial Stability: We’ve experienced consistent growth, reflecting our strong financial health and continued geographical expansion across North America.Collaborative Company Culture: Ditch the silos and join us in driving innovation and excellence together. We support and care about each other’s success Experience a vibrant culture with 5-star ratings from most of our employees. Leave egos at the door as we engage in activities like brainstorming sessions, lively BBQs, and festive parties, fostering a strong sense of community and belonging.Perks and Benefits:Group insurance & RRSP with employer contribution24/7 telemedicine & Employee Assistance Program (EAP)Inhouse leadership development and coachingTraining & development programsConsiderable referral bonusesDiscounts on Techo-Bloc’s productsOutdoor terrace perfect for relaxing or enjoying your lunch in the sunHealthy snack-filled kitchensTecho-Bloc branded swagEmployee recognition eventsWe thank all applicants for their interest, however only those candidates selected for interviews will be contacted.