Customer Service Champion

We are looking for someone who is bilingual and flexible in terms of working hours. Someone who adapts quickly, is reliable and understands the importance of meeting our operational needs. We're looking for an outstanding individual who can provide exceptional service at all times.As a champion of customer service, your key role will be to go beyond the norm in meeting customer demands and expectations. Consumer happiness will be your guiding principle.Advantages- Weekly insurance benefit of $10- Affordable insurance starting from the first day of employment.- Employees have access to a cafeteria within the office premises.- The office provides a gym facility for employees to use.- Employees have access to an on-site clinic.- Enjoy a two-week vacation with an additional 5 paid sick days.ResponsibilitiesThe consumer service champion's responsibilities include:- Introduce customers to our products- Help win market share in our field- Manage a portfolio of customers- Ensure that sales agents are aware of their daily objectives- Offer the best solutions to our customers- Provide the best customer service to our customeQualificationsThe consumer service champion must :- Successful completion of a bachelor's degree in information technology, computer science, management, marketing or other relevant field.- Be bilingual English-French- Demonstrate strong computer skills (office suite)- Digital proficiency on all types of devices (smartphones, tablets, laptops, etc.) with above-average keyboarding and computer navigation skills.- Bilingualism (French and English) is required due to regular communication with internal and external stakeholders across Canada and internationally.SummaryIf you are detail-oriented, motivated, and looking for a long-term opportunity to grow your career, we encourage you to apply and join our teamDo not hesitate to send me your resume at : vithusha.ravi@randstadsourceright.caRandstad is Canada's largest employment agency, and each consultant is a specialist in his or her field. Not only will they be able to help you in your job search, they'll also be able to advise you on how to find a job that matches your skills.As occupational health and safety is one of our top priorities, you'll also have access to our completely free online training.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.