Print/Mail Support

3 days ago


London, Canada Xerox Full time

Purpose: The Print & Mail Services Associate supports Xerox-managed service sites by providing efficient print, mail, and office-related services. This role blends hands-on document production and finishing work with basic client support and workflow coordination. Primary Responsibilities: Operate digital and color print equipment for document production.Perform mailroom tasks: sorting, delivery, metering, and packaging of incoming/outgoing mail and packages.Use finishing equipment such as laminators, paper cutters, and inserters.Conduct basic troubleshooting and maintenance of office equipment.Monitor job queues, perform quality checks, and log/report production activities.Assist with file preparation, scanning, archiving, and electronic file management.Interact professionally with clients and end-users; provide support and escalate issues as needed.Maintain inventory levels and assist in ordering office/production supplies.Participate in workflow optimization and continuous improvement initiatives. Skills and Qualifications:Basic to intermediate proficiency with Microsoft Office (Word, Excel, Outlook).Strong organizational and multitasking skills in a fast-paced environment.Ability to operate and maintain various print and mail equipment.Clear communication skills and a customer service mindset.Physical ability to lift up to 50 lbs and stand/walk for long periods.Bilingual (English/French or other languages) preferred for some locations.Driver license Able to work independently Mail room experiencePost-secondary training in technology, office administration, or print production is a plus. #LI-ONSITE#LI-JC1


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