Associate Director

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAbout KyndrylKyndryl is a global leader in technology infrastructure and services, helping organizations modernize and transform through data, AI, and cloud. Our Data & AI Practice partners with clients to unlock business value through intelligent use of data, advanced analytics, and applied AI. We work across the entire transformation journey — from vision and strategy through implementation and scaling — to deliver real business outcomes.The RoleWe are seeking an Associate Director of Data & AI to lead data and AI transformation programs for Canada’s leading enterprises.This role requires a unique blend of business acumen, technical depth, and leadership capability. You will partner with C-suite and senior executives to define data and AI strategies, lead teams in building modern data platforms, and deliver end-to-end solutions spanning machine learning, generative AI, and emerging agentic AI applications.You will drive both business growth and delivery excellence, ensuring Kyndryl’s Data & AI capabilities are positioned as a trusted enabler of business transformation.Key ResponsibilitiesClient & Business LeadershipBuild trusted relationships with senior business and technology leaders to drive data and AI transformation agendas.Translate client challenges into actionable data and AI strategies that deliver measurable business value.Partner with account teams to identify, shape, and close new Data & AI opportunities.Data Platform & AI Delivery LeadershipLead design and implementation of modern data platforms (e.g., lakehouse, data fabric, data mesh) leveraging cloud-native architectures and hyperscaler technologies.Oversee delivery of end-to-end engagements spanning data engineering, machine learning, generative AI, and intelligent automation.Ensure engagement quality, business alignment, and client satisfaction across advisory and implementation phases.AI Strategy & InnovationDefine enterprise AI strategies, including adoption of Generative AI and Agentic AI to enhance decision-making, operations, and customer experiences.Lead initiatives to operationalize AI through MLOps, LLMOps, and governance frameworks.Drive innovation through accelerators, reusable assets, and reference architectures that showcase Kyndryl’s technical leadership.Practice Growth & LeadershipCollaborate with hyperscaler and ecosystem partners (Microsoft, AWS, Google Cloud, Databricks, Snowflake) to co-create and deliver modern AI solutions.Mentor team members and cultivate a high-performing, innovation-driven culture.Contribute to thought leadership, go-to-market offerings, and internal capability building.Architecture Design & Technical LeadershipLead the architecture, design, and implementation of enterprise data and AI platforms using cloud-native and hybrid architectures.Define end-to-end architectures that span data ingestion, storage, processing, analytics, ML/AI, and governance.Establish architectural standards, patterns, and reference models for data modernization and AI enablement.Provide technical direction and mentorship to data engineers, ML engineers, and solution developers.Your Future at KyndrylEvery position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.Who You AreRequired Experience & Skills10+ years of experience leading data, analytics, and AI transformation programs within consulting, technology services, or enterprise organizations.Proven experience building and modernizing data platforms on cloud ecosystems (Azure, AWS, or GCP).Strong expertise in machine learning, generative AI (LLMs, RAG, fine-tuning), and emerging agentic AI applications.Deep understanding of data strategy, architecture, governance, and engineering practices.Demonstrated success in engaging business stakeholders and translating AI innovation into measurable business outcomes.Strong sales and client engagement skills — ability to define value propositions and lead executive discussions.Excellent communication, executive presence, and stakeholder management across business and technical domains.Preferred QualificationsExperience in one or more industries such as Financial Services, Public Sector, Utilities, or Telecommunications.Understanding of modern data architectures (data mesh, data fabric, lakehouse) and operational frameworks (MLOps/LLMOps).Hands-on familiarity with AI ecosystems and tools (Azure OpenAI, AWS Bedrock, GCP Vertex AI, Databricks, Snowflake).Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or Business.Prior consulting or practice leadership experience at a global technology or professional services firm.Being YouDiversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.