Assistant General Manager

We’re looking for an Assistant General Manager to join us at Three Bears Complete with a stargazing retractable roof, beer garden & 25-foot pine tree, our restaurant will make you feel like you're dining outdoors all year round. Our menu features tasty chef-inspired food meant to be enjoyed with beer made here. From the chicken wing to the kale salad, from the hand-stretched pizza to the Alberta striploin, beer has a wonderful way of bringing out the best in everything. Want to know more? Check us out here: banffcollective.com/three-bears-breweryAssistant General ManagerThe Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant, including the management of all employees in conjunction with the General Manager. In addition, they assist with inventory and ordering of liquor and supplies, optimize profits, and ensure that guests have had an experience that lives up to the company values. They work closely with the culinary team and participate in decisions with the BHC executive team.We Love Perks This Position Includes:Great salaries, achievable bonus programs + tips$200 Welcome Gift Card to use at any BHC Venue50% off food, bottles of wine & sake for yourself + a guest at all BHC venuesTraining & Development allowanceCell phone allowanceExtended health benefits with premiums completely paid for by BHC after 3 monthsRRSP matching program after 3 monthsShort Term & Long Term Disability coverage after 3 months3 weeks paid vacation + statutory holidaysPaid community volunteer timeAffordable manager housing may be availableWhat You’ll Do:Oversee and manage all areas of the venue and use your discretion to make decisions quicklyAdhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costsResponsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and proceduresEnforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areasEnsure compliance with operational standards, company policies, federal/provincial /local laws, and ordinancesMaintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standardsDeeply understand, and have a strong commitment to, venue brand, constantly delivering and getting others to deliver the brand promiseWhile you’re very focused on ensuring outstanding guest service, responding to complaints, taking appropriate action, and generating return guests – you also recognize the importance of employee experience and building a strong team cultureYou’ll lead by example, having a floor presence for the duration of your shiftPrepare for and attend weekly, monthly, quarterly, and six month planning meetingsWhat You Have:You don't shy away from working with various types of technology and systems, including the ability to troubleshoot, update, and train others on the use ofYou need to not only be an amazing team player but also have a knack for bringing others together to work towards a common goalConnecting with people and building trusting relationships comes easy to youUnderstanding of the importance of communication and workplace cultureCollaborative working style and team focusExcellent communication skillsWilling to take a step back to look at things from other perspectives and be open to a different wayAbility to work with people sensitively, tactfully, diplomatically, and professionally at all timesFlexible schedule requiredProServe certification2 years of experience in the food and beverage industry is preferredBanff Hospitality Collective is: Balkan Restaurant | Chuck's Steakhouse | High Rollers | Magpie & Stump | Park Distillery Restaurant & Bar | The Bear Street Tavern | The Bison Restaurant + Terrace | The Eddie Burger Bar | The Maple Leaf Grill and Lounge | Three Bears Brewery & Restaurant | Hello Sunshine | Lupo Italian | Bluebird Restaurant | Banff Park Ranch | Pizzeria Sophia | Are you ready to join us at Banff’s most iconic and popular downtown restaurants?BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences, and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.Applicants must be legally eligible to work in Canada.