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Temporary Community Safety Services Manager
1 day ago
Position Overview: The City of Saint John is seeking qualified applications for the position of Temporary Community Safety Services Manager with Growth and Community Services for a term up to 2 years. The successful candidate’s objective is to support community well-being in the City of Saint John by promoting, monitoring, and enforcing municipal by-laws to ensure properties, activities, and land use comply with applicable regulations.The successful candidate will promote voluntary compliance of municipal by-laws to ensure regulatory requirements are met by all stakeholders. They will help administer, enforce and ensure the integrity and relevance of current municipal by-laws.Key Responsibilities:Ensure clear and correct communications of municipal regulatory information and promote voluntary compliance with by-law requirements by:•reviewing and responding to correspondence and inquiries from internal and external stakeholders.• providing assistance and information to various municipal departments regarding enforcement of city by-laws designated by Common Council.• making appropriate recommendations regarding measures to minimize and control violations in the community.• enforcing compliance through legal actions including the laying of charges for breach of by-laws under the department’s jurisdiction.• conducting inspections as required, preparation of reports and notifying affected parties with respect to requirements.• formulating, implementing and periodically reviewing procedures, policies and regulations for by-law inspections and enforcement.• setting clear objectives, priorities and performance indicators for Community Safety Services (CSS) activities aligned with departmental and Council direction.• providing day-to-day guidance to CSS team members, including deployment, coordination of field activities, community outreach and risk mitigation.• establishing and maintaining standard operating procedures for CSS incident response, inspections and escalation protocols.• coaching and supporting CSS staff to ensure consistent, fair and effective enforcement and engagement.Ensure all requirements are met by all stakeholders by:• gathering evidence and recommending corrective actions or enforcement actions pursuant to by-laws and legislation.• preparing and prioritizing files recommended to legal department for action, providing information and support as required.• providing assistance and information to various departments and the public regarding by-law enforcement and consulting with staff of other city departments to minimize and resolve issues.• monitoring CSS results and preparing regular reports on activity, trends, compliance rates and outcomes for leadership and Council.• leading or supporting after-action reviews and continuous improvement initiatives following incidents, major files or targeted enforcement campaigns led by the CSS team.Represent the department to other departments, government organizations and the construction community in regard to by-law interpretation, enforcement and maintenance and enhance the department’s reputation and relevance by:• responding to client and stakeholder concerns.• acting as the department’s representative to other municipal governments, various provincial departments and other agencies.• participating in various municipal boards, committees, associations, and attending Council meetings and other meetings.• appearing on behalf of the City of Saint John in court, as required.• coordinating CSS responses with community partners to align approaches to safety, security and nuisance concerns.• presenting CSS performance, trends and recommendations to leadership and Council to inform direction and resourcing.Administer, enforce and ensure the integrity and relevance of current municipal by-laws and those that Common Council may enact by:• maintaining familiarity with various provincial legislative acts and other relevant legislation and information as well as researching relevant Provincial legislation, recommending repeal or amendment of by-laws.• conducting the necessary research required prior to the enactment of new by-laws and maintaining department policies and procedures manual based on this research as well as changing situations and priorities.• providing information, reports and support to Council and interested parties attending their meetings, as required.• providing by-law interpretation, supervision of by-law enforcement and maintenance of by-laws, codes and requirements.• preparation of quotes.• contractual obligations.• inspections and reports.• ensuring all CSS activities comply with applicable legislation, by-laws, privacy requirements and City policies.• managing CSS-related quotes, contracts and vendor performance where applicable, and contributing to resource. Essential Qualifications: Education:Bachelor’s Degree from a recognized university in a relevant field is required.Experience:3–5 years of progressively responsible experience in regulatory compliance, municipal by-law/code enforcement, community safety, or a related public-sector compliance function.Minimum of 2 years in a supervisory or team-leadership position is required.Technical Skills:In-depth knowledge of relevant city by-laws, ordinances and provincial legislation.Proven managerial skill reflected in sound administrative abilities, attention to detail, sound conceptual thinking and an ability to work and achieve results in conjunction with others.The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.Equal Opportunity Employer:We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:City of Saint JohnAttn: Hiring Committee (careers)
