Account Manager

4 days ago

Burlington, Ontario, Canada Empire Life Full time

Account Manager, Group Retirement Services

Location: Hybrid - Burlington , Toronto 

Empire Life is looking to hire an Account Manager to join our Group Solutions Sales team As an Account Manager, you will drive sales within a defined territory by developing new Distribution Partners and ensuring Empire solutions are appropriately positioned. The incumbent is guided by defined procedural constraints and works under the broad supervision of the VP, Group Distribution.

Why pursue this opportunity

Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.

Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.

Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.

What you'll be working on

Identify, build and develop new and existing relationships with Distribution Partners; Identify high potential accounts and explore, develop and manage mutually beneficial working relationships

Support GRS sales and service 

Provide information to Distribution Partners on Empire Life products; highlight the benefits and features and guide Distribution Partners in the determination and understanding of product value and fit for customers

Build relationships within Empire Life in order to leverage organization in servicing Distribution Partners and delegate service issues accordingly

Represent the Empire Life brand through regular interaction with Distribution Partners 

Establish quote guidelines including the monthly subsidy direction for internal stakeholders; work collaboratively on the application of subsidy within established parameters; ensure implementation and issue concerns are resolved; support the development and execution of business case to support sales decisions

Work within renewal parameters for internal stakeholders; work collaboratively with internal stakeholders to ensure business is renewed within subsidy guidelines and persistency levels are achieved

Act as escalation point for internal stakeholders to support the resolution of quote, issue, service and renewal issues

Manage subsidy and acquisition for assigned block of business; review monthly with internal stakeholders to ensure business is profitable and quotas are achieved

Identify and develop high potential accounts for transition to sales team members that are aligned to the regional sales business plan

Ensure sales automation tool is updated and maintained on a timely basis

What we're looking for you to have

Completion of a university degree

3+ years work experience in insurance/financial services industry in group benefits including retirement savings plans with an understanding of Distribution Partner needs

In-depth knowledge of underwriting principles, technical pricing capabilities and group insurance product and policy provisions

Knowledge of word processing, spreadsheet, email, internet and database software

Knowledge of the group insurance products and sales activities of competitors

Knowledge of employment legislation as it relates to employee benefits

GBA

Ability to develop and maintain effective working relationships

Ability to think logically, analyze and solve problems

Well-developed communication, negotiation, persuasion and presentation skills

Well-developed sales and marketing skills

Ability to communicate information clearly to diverse audiences 

Ability to manage high volume with effective time management skills

English is required for communicating with English speaking customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

Competitive salaries with annual pay increases

Competitive uncapped commission, for sales positions

A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account

Flexible work arrangements and an annual allotment of personal health days.

Four weeks annual vacation from hire date

A defined contribution pension plan with generous employer matching

Top up programs for parental leave and compassionate leave

Employer-sponsored wellness and recognition programs

A cash employee referral program

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