Auto Appraisal Unit Claims Manager

2 days ago

Calgary, Alberta, Canada Intact Financial Corporation Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We're looking for a Auto Appraisal Unit Claims Manager to join our growing team in Calgary

You will have an opportunity to manage the day to day operations of our Field Appraisal team. Your passion for coaching, development and engagement will help strengthen team connections, keep everyone motivated to deliver second-to-none experiences for our customers and inspire people to go above and beyond in everything they do.

What you'll do here:

Directs and coordinates the activities to achieve quality and compliance objectives of the repairs performed by the vendors, in accordance with Intact policies and in compliance with Intact standards and procedures. Act as a resource person by providing support to internal and external estimators and various Intact resources to answer their questions.  Provide technical oversight and guidance with a focus on indemnity and expense control, as well as, optimal customer experience Provide training and technical support to employees by keeping up to date on software and techniques used. Perform quality control of estimates produced by all in-house appraiser and body shops by ensuring compliance with policies and the application of standards and procedures, including those concerning customer service. Increase the efficiency of his sector by participating in the development of analyses and recommendations. Manage the activities of their team by organizing, planning and controlling the optimal use of human, financial and material resources according to the budget, while promoting teamwork. Support the teams of our trusted networks for complaints related to estimates. Participate in various existing committees in the field of estimation and be aware of industry techniques.

What you bring to the table:

College diploma or equivalent combination of education and experience 3 to 5 years of management, coaching and mentoring experience is an asset - preference is within a claims environment Knowledge of the appraisal process and software Experience and demonstrated ability to lead a team to achieve organizational objectives. Project management and change management skills is an asset Ability to engage and mobilize a team Can build relationships based on trust and collaboration

#LI-CB1

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

, including background checks, internal candidates, and eligibility to work in Canada.

  • Auto Appraisal Unit Claims Manager

    2 weeks ago

    Calgary, Alberta, Canada Intact Financial Corporation Full time

    We're looking for an Auto Appraisal Unit Claims Manager (12 month term) to join our growing team in CalgaryYou will have an opportunity to manage the day-to-day operations of our Field Appraisal team. Your passion for coaching, development, and engagement will help strengthen team connections, keep everyone motivated to deliver second-to-none experiences for...

  • Auto Appraisal Unit Leadership Role

    2 weeks ago

    Calgary, Alberta, Canada Intact Financial Corporation Full time

    We're looking for an experienced professional to fill a temporary leadership role as an Auto Appraisal Unit Leader in our Calgary office.This is a great opportunity to develop your skills in management, coaching, and mentoring while contributing to the success of our Field Appraisal team.About the Role:You'll direct and coordinate activities to ensure...

  • Auto Unit Manager Lead

    7 days ago

    Calgary, Alberta, Canada Intact Financial Full time

    Intact Financial is hiring a Unit Claims Manager - Auto to join our Customer Service Center team. This is a temporary opportunity with a 1-year term that can be based in either Calgary or Edmonton.About the JobYou'll work closely with employees to implement performance expectations, manage operations, and achieve key business goals. This includes developing...

  • Auto Claims Leadership Position

    5 days ago

    Calgary, Alberta, Canada Intact Financial Full time

    We are seeking a seasoned leader to join our Customer Service Center as a Unit Claims Manager - Auto. This role offers an exciting opportunity to drive results, provide leadership, and manage operations to achieve key business goals.In this position, you will be responsible for implementing performance expectations, coaching and mentoring employees, and...

  • Claims Operations Manager

    7 days ago

    Calgary, Alberta, Canada Intact Financial Full time

    We're seeking a Unit Claims Manager - Auto to lead our team at the Customer Service Center. With a strong focus on leadership and management, this role requires experience in corporate management or insurance.Key ResponsibilitiesYou'll be responsible for driving results, providing leadership, and managing operations to achieve key business goals. This...

  • Unit Claims Director

    7 days ago

    Calgary, Alberta, Canada Intact Financial Full time

    At Intact Financial, we're looking for a seasoned leader to drive results in our Customer Service Center. As a Unit Claims Manager - Auto, you'll oversee the day-to-day operations and provide guidance to your team.About the RoleThis is a 1-year term opportunity that can be based in either Calgary or Edmonton. You'll work closely with employees to implement...

  • Unit Claims Manager

    1 week ago

    Calgary, Alberta, Canada Intact Financial Corporation Full time

    JOB DESCRIPTION About the role We're looking for a Unit Claims Manager - Auto (1 year term) to join our Customer Service Center This opportunity can be based in either Calgary or Edmonton. What you'll do here: Drive results by implementing appropriate performance expectations and management through effectively coaching and mentoring employees ...

  • Auto Claims Management Coordinator

    3 days ago

    Calgary, Alberta, Canada Dent Wizard Full time

    About the PositionThis Claims Administration Manager role supports the efficient financial management of Dent Wizard, ensuring compliance with industry regulations and delivering a seamless customer experience.Key Tasks:Administrative FunctionsSupervise front office staff, manage daily office operations, and maintain records, contracts, and documentation...

  • Automotive Claims Management Specialist

    6 days ago

    Calgary, Alberta, Canada Intact Financial Full time

    Why Work with Us?We are a company that values diversity, equity, and inclusion. We believe that everyone deserves an equal opportunity to succeed, regardless of their background or identity.As a Unit Claims Manager - Auto, you will be part of a team that is dedicated to making a positive impact on our customers and our communities. We offer a comprehensive...

  • Leadership Role in Auto Claims

    5 days ago

    Calgary, Alberta, Canada Intact Financial Full time

    Our Customer Service Center is seeking an experienced leader to fill the role of Unit Claims Manager - Auto. This position offers a unique chance to shape the future of our organization and contribute to the achievement of corporate and regional objectives.As a leader, you will be responsible for implementing performance expectations, coaching and mentoring...

  • Claims Management Expertise

    5 days ago

    Calgary, Alberta, Canada Intact Financial Full time

    We are currently seeking a seasoned claims management expert to join our team as a Unit Claims Manager - Auto. In this role, you will be responsible for driving results, providing leadership, and managing operations to achieve key business goals.Your experience and expertise in claims management will be invaluable in guiding your team and contributing to the...

  • Claims Team Lead

    7 days ago

    Calgary, Alberta, Canada Intact Financial Full time

    About the RoleWe are seeking an experienced leader to join our team as a Unit Claims Manager - Auto. In this role, you will be responsible for leading a team of claims professionals, developing and implementing effective strategies to drive business growth, and ensuring that our customers receive exceptional service.The ideal candidate will have a strong...

  • Unit Claims Management Role

    4 days ago

    Calgary, Alberta, Canada Intact Financial Corporation Full time

    We are seeking an experienced Unit Claims Manager to join our team at Intact Financial Corporation. As a key member of our operations team, the successful candidate will play a critical role in delivering exceptional service to our customers.About the JobThe Unit Claims Manager will be responsible for managing a team of inside property adjusters, developing...

  • Claims Management Opportunity

    5 days ago

    Calgary, Alberta, Canada Intact Financial Full time

    The Unit Claims Manager - Auto role is an excellent opportunity for a seasoned professional to join our team and make a significant impact on our organization's success. As a leader, you will be responsible for driving results, providing leadership, and managing operations to achieve key business goals.You will play a crucial role in implementing performance...

  • Unit Claims Manager

    1 week ago

    Calgary, Alberta, Canada Intact Financial Corporation Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Unit Claims Manager

    7 days ago

    Calgary, Alberta, Canada Intact Financial Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Unit Claims Manager

    1 week ago

    Calgary, Alberta, Canada Intact Financial Corporation Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Unit Claims Manager

    7 days ago

    Calgary, Alberta, Canada Intact Financial Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Unit Claims Manager

    7 days ago

    Calgary, Alberta, Canada Intact Financial Corporation Full time

    JOB DESCRIPTION About the role We're looking for a Unit Claims Manager, Property, to join our growing team This full-time permanent opportunity can be based in either Calgary or Edmonton. What you'll do here: Manage a team of inside property adjusters with different levels of experience and tenure. Deliver on our employee promise by motivating and...

  • Auto Claims Operations Manager

    7 days ago

    Calgary, Alberta, Canada Intact Financial Full time

    Company OverviewWe at Intact Financial are committed to helping people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents our commitment to you in exchange for living our Values, striving to do your best work, being open to change, and investing in your career.Job DescriptionWe're looking for a Unit...