Senior Identity Engineer

Why you’ll love working here:high-performance, people-focused cultureour commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selveslearning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growthmembership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement securitycompetitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).optional post-retirement health and dental benefits subsidized at 50%yoga classes, meditation workshops, nutritional consultations, and wellness seminarsthe opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workersJob SummaryOur Information Security team is looking for an experienced individual who can fill a permanent, full-time Senior Identity Engineer (Identity and Access Management) role within our Identity and Access Management Team. Our IAM space is growing rapidly, and experience in identity and access management, privileged access management and identity governance is vital to HOOPP’s security and on-going success in delivering robust enterprise identity solutions. You will join a team of architects, engineers, and analysts who are passionate about implementing and enabling security-first identity solutions. We work fast, deliver high quality results, and promote innovation and efficiency.What you will do:Lead and execute on strategic projects, such as implementation of Identity Governance & Administration toolsetsDesign and implement secure Privileged Access Management systems; Evolve existing PAM systems to incorporate new business and technical requirementsActively participate in agile scrum practices, such as daily standups, backlog refinement, planning and sprint retrospectivesWork closely with stakeholders to gather the business and technical requirements needed to design and implement cost-effective solutions.Lead and/or contribute to design sessions, and support the community of subject matter expertsWork on daily operations, incidents, and requests as per the processes in HOOPP’s environment.Work on Initiatives (projects) in focusing on technical delivery and operational excellenceAssess, Design, Build and Support new features / enhancementsAdhere to change management & incident management and other defined standardsLead the resolution of complex production issues spanning multiple systems and technologiesDevelop and maintain service metrics dashboards for all systems and dependent componentsHelp support and sustain technology and process continuous improvementsRegularly write and maintain internal knowledge base articles and participate in issue and team retrospectivesRemain current on new features and developments in the IAM space Collaborate with vendor(s) and support the scheduling of upgrades Participate on the on-call and weekend rotation for afterhours support and incident managementImprove system uptime and resiliency based on reported system performance data.Identify repetitive tasks and build tools / processes for automationDevelop standards, patterns, and practices to improve services and platformsDemonstrate innovations, and support knowledge-sharing across other IT Agile teamsSupport the maturity of HOOPP’s roadmaps, standards and practices, in collaboration with the Product Owner, architect(s), and Portfolio LeadContinuously improve the triage and escalation process for system availabilityBring a security mindset to ensure HOOPP is protected, and risks mitigatedProvide guidance and knowledge to team members, and promote efficiency, productivityCreate a safe, supportive, and participatory environment that produces ongoing mutual respect.What you bring:4+ years of progressive operations and project experience in: Identity GovernanceIdentity and Access ManagementConditional Access Policies and other Cloud Identity Security ControlsAuthentication ServicesAuthorization ServicesUser Management ServicesDirectory ServicesExperience implementing and designing solutions around Identity Governance and Privileged Access Management, with systems such as SailPoint and CyberArkProven experience with Entra ID, multi factor authentication, conditional access, Active Directory and modern authentication. Experience working with IT operational processes (e.g. incident management, change management, logging and monitoring, security etc.)Understanding of Forefront Identity Manager and Microsoft Identity ManagerExcellent analytical and problem-solving skills to troubleshoot complex issues and drive resolution.Proficiency with cloud and on premises solutionsKnowledge of DevOps engineering is an asset​