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We are seeking a detail-oriented and customer-focused Bilingual Automotive Repossession Coordinator to join our team. In this role, you will be responsible for managing repossession accounts, ensuring smooth coordination between various stakeholders, and maintaining compliance with applicable legal standards. You will be the key point of contact for vendors, customers, and internal teams, handling all logistics, communication, and documentation related to the repossession process. The ideal candidate will have strong organizational skills, an understanding of different legislative frameworks across provinces, and the ability to manage multiple tasks in a fast-paced environment.If you are interested in learning more about this opportunity then we would love to hear from you Please send your resume directly to dhwani.sanghadia@randstad.caAdvantages- Annual salary of $65,000 -$70,000 plus potential of annual bonus- Great working environment with a reputable organization- Working in a state of the art facility- The organization is located in Oakville and offers easy access to the highway- Great vacation and benefits-Hybrid (3 days in office) -Onsite gym - available to all staffResponsibilities-Ability to coordinate a myriad of vendors to complete the end to end location and repossession process in a tactful and efficient manner.-Be an expert in the skip tracing, location, and recovery of financed assets.-Be an expert on Canadian geography, repossession laws, and best practices for PPSA enforcement. -Ability to determine accurate wholesale and retail values on securities in order to maximize national returns. Use and document tools like CBB, Nada, Blue books, market guides, etc.-Perform duties in relation to intake, set up, locate, repossession, transport, and skip processes according to company policies and legislative guidelines.-Close and invoice accounts accurately.-Provide information and guidance to customers in order to facilitate bringing accounts current in a courteous and respectful manner.-Manage vendor performance and ensure that tasks are completed, and expectations met.-PPSA searches, discharges, and registrations-Legal documents and demands-Complaint tracking and resolution-Coordinate correspondence with Third party vendors including: Bailiffs, Tracers, Transporters, Auctions, dealers, lawyers, and agencies.-Update and prepare various reports, manipulate data, and provide meaningful insight. Track and analyze performance data-Proficiency in working in different system portals to retrieve and update data-Ability to document processes and train other employeesQualifications-University or college degree preferred-Two (2) to five (5) years of asset location, repossession, remarketing, and collections experience or combination of education and industry related experience-Be well versed in the automotive finance lifecycle and have an understanding and interest in the automotive and powersports industry and vehicle values-Be knowledgeable about non-standard items like: recreational vehicles, ATV’s, trailers, Boats, Motors, Motorcycles, and other equipment like tractors and plows.-Firm understanding of the Privacy Laws, Personal Property Security Acts, and collections laws across Canada. Understanding of automotive sales regulations.-Understanding of the Canadian insolvency laws and legal recovery process-Courteous and pleasant demeanor. Be able to de-escalate difficult conversations and positively resolve tough situations.-Strong negotiator-Quebec Collections and repossession experience an asset-Proficiency with inventory management software, client maintenance software, collections software and Microsoft Office - Advanced user experience with Excel, Word, and Outlook-Superb oral and written communication skills in English and French is a must.SummaryIf you are interested in learning more about this opportunity then we would love to hear from you Please send your resume directly to dhwani.sanghadia@randstad.caPlease note : Only qualified candidates will be contactedRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
