Membership Service Representative

10 hours ago

Vancouver, Canada Vancouver Full time

POSITION SUMMARY:The Membership Service Representative supports the mandate and goals of the Membership team by providing exceptional customer service while promoting, renewing, and upselling ticket products to existing and prospective ticket members. This is a full-time, term position dedicated to creating meaningful Member interactions, strengthening relationships, and elevating the overall Membership experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned as required) Manage assigned accounts and develop strong, professional relationships with Canucks Ticket Members to meet service standards and ensure renewals. Support the 899.GOAL line and general ticket inquiries, responding promptly with appropriate solutions. Manage Member requests, expectations, and game day needs. Promote, renew, and sell ticket products including full, half, and quarter season Memberships, as well as group, minor hockey, and single game tickets. Follow up on outstanding accounts and declined payments in a timely manner. Participate in Member events and assist in delivering Member benefits throughout the season. Perform game night responsibilities including addressing ticketing issues, managing the Membership Help Desk, and coordinating unique Member experiences. Communicate and implement service policies and procedures professionally and consistently. Seek opportunities to enhance and streamline current Membership processes and procedures to improve overall efficiency and experience. Perform administrative support for the team as required.  Continue to develop and refine interpersonal, communication, and problem-solving skills to better support Members and contribute to team success. REQUIRED EXPERIENCE AND QUALIFICATIONS: Post-secondary education in a related field such as Business, Marketing, or Sports Management. Strong interest in working within the sports industry. A results-driven, proactive attitude with initiative, persistence, and a commitment to continuous improvement. Strong proficiency with the Microsoft Office suite. Excellent interpersonal skills with the ability to interact professionally and effectively with internal and external clients at all levels. Effective time management skills and the ability to multitask in a dynamic, fast-paced environment. Confident presentation skills, with the ability to think quickly and react professionally in various situations. Willingness and ability to work flexible hours, including evenings and weekends. Vancouver is one of the most diverse cities in the world, and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and reflective of our vibrant community. We value unique perspectives, ideas, and creativity that contribute to a diverse, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team. This position will remain open until filled. Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications

  • Membership Business Development Representative

    2 days ago

    Vancouver, Canada REW.ca Full time

    **REW is seeking an exceptional **Business Development Representative**with serious sales acumen.**: We’re seeking a **Membership** **Business Development Representative**to join our dynamic sales team. This role will be at the forefront of driving membership growth and building strong relationships with top real estate agents across Canada. By selling...

  • Manager, Membership Services

    4 hours ago

    Vancouver, British Columbia, Canada University of British Columbia Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Student Management, Level BJob TitleManager, Membership ServicesDepartmentLeadership | Green CollegeCompensation Range$6, $9,701.42 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway...

  • Manager, Membership Services

    2 hours ago

    Vancouver, British Columbia, Canada University of British Columbia Full time $6,748 - $9,701

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Student Management, Level BJob TitleManager, Membership ServicesDepartmentLeadership | Green CollegeCompensation Range$6, $9,701.42 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway...

  • Manager, Membership Services

    1 day ago

    Vancouver, Canada The University of British Columbia Full time

    Job SummaryGreen College is a graduate student and postdoctoral scholar residence and interdisciplinary academic programming space on UBC’s Vancouver campus that promotes cross-disciplinary dialogue, creativity and belonging. Approximately 100 graduate students and postdoctoral scholars reside at Green College year-round, and at any given time they may be...

  • Manager, Membership

    1 day ago

    Vancouver, British Columbia, Canada Nurses & Nurse Practitioners of BC Full time

    About NNPBCThe Nurses and Nurse Practitioners of British Columbia (NNPBC) is the professional association representing all four nursing designations in BC: Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Registered Psychiatric Nurses (RPNs) and Nurse Practitioners (NPs). We support nurses across the province by promoting excellence in nursing...

  • Manager, Membership Services

    3 days ago

    UBC Vancouver Campus - Vancouver, BC, Canada University of British Columbia Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Student Management, Level BJob TitleManager, Membership ServicesDepartmentLeadership | Green CollegeCompensation Range$6, $9,701.42 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway...

  • Customer Service Representative

    5 days ago

    Vancouver, Canada YMCA of GREATER VANCOUVER Full time

    **Position Title**: Customer Service Representative **Location**:YMCA Contact Centre (282 W 49th Ave, Vancouver, BC V5Y 2Z5 or 955 Burrard St, Vancouver, BC V6Z 1Y2) **Terms**: Permanent, Part-Time (8-24 hours/week) **Shifts**: Thursday-Saturday or Sunday 8:00am-6:00 pm **Start Date**: As soon as possible **Salary**:0-500 hours $17.25 per hour 501-1000...

  • Customer Service Representative

    2 hours ago

    Vancouver, Canada YMCA of GREATER VANCOUVER Full time

    **Position Title**: Customer Service Representative **Location**:YMCA Contact Centre (282 W 49th Ave, Vancouver, BC V5Y 2Z5 or 955 Burrard St, Vancouver, BC V6Z 1Y2) **Terms**: Permanent, Part-Time (8-24 hours/week) **Shifts**: Shifts vary between 8:00am-6:00pm on Friday - Sunday or Saturday - Monday **Start Date**: As soon as possible **Salary**:0-500...

  • Regional Representative, Vancouver

    1 week ago

    Vancouver, Canada Public Service Alliance of Canada Full time

    **Branch**: Regional Offices Branch **Section**: Vancouver Regional Office **Employment Type**: Term up to eleven (11) months **Position Linguistic Designation**: English **Job Band**: Band 12 CULE I_II **Salary**: $118,293 - $133,145 **Union**: CULE I Canadian Union of Labour Employees **Location**: Vancouver Regional Office **Search Area**:...

  • Coordinator, Membership

    4 hours ago

    Vancouver, Canada Vancouver Aquarium Full time

    Reporting to the Manager of Guest Experience and Community Outreach, this role is responsible for maintaining the highest standards of the visitor experience philosophy working with the Guest Experience Team; Associates, Supervisors, Coordinators and Managers, to deliver our brand promise to guests and colleagues. The Coordinator, Guest Experience &...