Client Advisor, Commercial Insurance

2 weeks ago


Sylvan Lake, Canada Acera Insurance Full time

Client Advisor, Commercial Insurance Dec 18, 2025 Location: Calgary, AB, CA Red Deer, AB, CA Stettler, AB, CA Sylvan Lake, AB, CA We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.  Our people are: Encouraged to challenge the status quo and never stop learning in their commitment to excellence. Empowered with a sense of accountability and autonomy to take ownership of their work. Treated with respect and act with integrity by putting clients, colleagues, and community first. Recognized for their achievements and celebrate festivities, big and small, to make work fun. We also proudly offer most employees the opportunity to become owners. With over 650 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible. Join our award-winning network of over 1,200 professionals across Canada and change the way people feel about insurance. CLIENT ADVISOR, COMMERCIAL INSURANCE Your knowledge and experience in small commercial insurance, combined with your attention to detail and customer service focus, are the keys to success in the role of Client Advisor, Commercial Insurance. This role is responsible for providing customer service in a team environment. This includes managing assigned renewals, performing coverage reviews, processing of policy documents, speaking with clients and underwriters, producing pink cards and insurance certificates, claims reporting and file documentation.  LOCATION AND STATUS  Calgary, AB  Full-time, permanent  QUALIFICATIONS  2+ years of related and progressive experience in the insurance industry with a strong working knowledge of small commercial insurance products  Alberta Level 1 License and the desire to obtain Level 2 in the near future  CIP designation, or working toward is an asset  VALUES & COMPETENCIES  High degree of professionalism and integrity  Committed to excellence in customer service Skilled user of the Microsoft Office Suite of products  Familiar with insurance software Demonstrated accountability and reliability in the quality and timeliness of work  Flexible and adaptable with proven problem-solving skills  Works well within a team and independently and able to adjust to tight and changing deadlines  Critical thinker with strong attention to details  Strong written and oral communication skills  Acera Insurance is the largest independent, employee-controlled brokerage in Canada. With over 60 locations across British Columbia, Alberta, Ontario, Nova Scotia, and the Yukon, and $1.3 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits. Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply. 



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