Customer Experience Lead
1 week ago
Requisition ID: 243489Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleWhat you’ll be doing…Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture.Is this role right for you? In this role you will:Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates Build strong customer relationships and deliver excellent customer serviceActs as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. Contributing to the overall success of the branch by identifying opportunities to enhance the customer experienceAct as a change management lead by assisting with the implementation of new policies and proceduresDo you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:Excellent leadership skills, able to coach and develop your teamStrong customer service skillsPrevious experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong assetExcellent communication skills Availability to work a flexible schedulePrevious banking experience is a strong assetStrong technical skills, able to promote and demonstrate the use of digital/self-service banking optionsWhat’s in it for you?The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.A rewarding career path with diverse opportunities for professional developmentAn organization committed to making a difference in our communities– for you and our customers.You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.A competitive compensation and benefits package. Location(s): Canada : British Columbia : Campbell River Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
-
Customer Experience Associate
1 week ago
Campbell River, Canada TD Full timeTD Campbell River, British Columbia, Canada Job Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD...
-
Customer Experience Associate
6 days ago
Campbell River, Canada TD Full timeDescription : Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of aCustomer Experience Associate. We are expecting...
-
Banking Customer Experience Specialist
1 week ago
Campbell River, Canada TD Full timeA leading financial institution in Campbell River is looking for a motivated individual to provide outstanding customer service by processing financial transactions, understanding customer needs, and recommending suitable banking solutions. The ideal candidate has a high school diploma, relevant experience, and strong organizational and communication skills....
-
Customer Experience Pro — Banking
23 hours ago
Campbell River, Canada TD Full timeA leading financial institution in Canada seeks a customer service representative in Campbell River. Responsibilities include providing exceptional customer experiences, handling various financial transactions, and supporting team objectives. The ideal candidate has a high school diploma and relevant experience, with a commitment to enhancing customer...
-
Campbell River, Canada TD Full timeDescriptionKEY ACCOUNTABILITIESCUSTOMERCreate an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and adviceComplete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and / or other transactions, as necessary)...
-
Customer Experience Lead
2 weeks ago
Blind River, Canada Scotiabank Full timeRequisition ID: 209943 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help...
-
Customer Care Representative
2 weeks ago
Campbell River, Canada Sonova Full timeCampbell River, CanadaCustomer Care Representative - Campbell River, BC (Contract) - 155621- Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ If so, we think you belong here at **Connect Hearing** as a...
-
Customer Experience Associate
2 weeks ago
High River, Canada TD Full time $22 - $27Work Location:High River, Alberta, CanadaHours:18.75Line of Business:Personal & Commercial BankingPay Details: CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been...
-
Customer Experience Associate
7 days ago
Peace River, Canada TD Full time $23 - $28Work Location:Peace River, Alberta, CanadaHours:37.5Line of Business:Personal & Commercial BankingPay Details:$ $28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have...
-
Team Lead
2 weeks ago
Campbell River, Canada Western Financial Group Full time**We are one of Canada’s Top Employers, Join Us** Are you motivated by sales goals and incentives? Have you consistently delivered excellent customer service and exceeded in finding solutions to their needs? **Team Lead - Insurance Broker** Your success stems from you partnering with the Branch Manager to develop and support an effective team of sales...
