RQ10025 - Business Analyst - Senior

Job DescriptionResponsibilities:Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.Interacts with business stakeholders and subject matter experts to understand requirements through gathering, documenting, and analyzing business needs.Prepares and advises on business analysis policies, processes, best practices, and standards to promote a consistent business analysis practice within the organization. General Skills:Leads and conducts business analysis to assess client’s business problems/opportunities and documents requirements so that I&IT solutions can be determined.Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.Conducts business analysis at varying levels of detail appropriate to the project and its phases, aligning with:OPS Unified Project Management MethodologyEnterprise Architecture and Gating ProcessOPS Standard Systems Development MethodologiesDevelops strategies, prepares business cases and cost-benefit analyses, and conducts feasibility studies for business I&IT initiatives.Designs sound processes for requirements gathering, including JAD sessions, interviews, mockups, etc.Performs:Business modelingUse case modelingConceptual and logical data modelingProcess and data flow modelingUse case surveysBusiness rules definitionNon-functional requirements definitionMonitors progress, resolves problems, and reports regularly to I&IT management and stakeholders.Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up. Experience:Requirements Gathering/Use Case Development, competent in user accessibility, concurrency, cyber, TRA, PIA requirements, cloud services, Power BI.Developing strategies, preparing business cases, and cost-benefit analyses.Conducting requirements gathering, developing documentation (including presentations and briefing notes), and engaging stakeholders.Using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.Awareness of emerging I&IT trends and technologies.Strong analytical, problem-solving, and decision-making skills.Excellent verbal and written communication skills; interpersonal and negotiation skills.Proven ability to work as a team player and meet deadlines.Managing Product backlog and user stories in Azure DevOPS or similarIncident Response Management and Case Management Documenting API IntegrationReporting via PowerBI or similar Desirable Skills:Experience using information retrieval packages.Knowledge and understanding of Information Management principles, concepts, policies, and practices.Ability to translate business and data requirements into specifications for designing appropriate technology solutions.Familiarity with a wide range of business analysis methods, tools, and techniques, such as:Business functional modelingBusiness event modelingBusiness process mappingExperience with structured, object-oriented, and agile methodologies for user requirements.Ability to develop performance measures for business analysis evaluation and follow-up.Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.Experience with UX/UI and testing against user storiesRequirementsExperience and Skill Set Requirements:Must Haves:Requirements Gathering/Use Case Development, competent in user accessibility, concurrency, cyber, TRA, PIA requirements, cloud services, Power BI.Managing Product backlog and user stories in Azure DevOPS or similarIncident Response Management and Case Management Documenting API Integration Nice To Have:Experience with UX/UI and testing against user storiesPrevious OPS experience Skill Set Requirements:Business Analysis:knowledge of business analysis including enterprise level and client program area business analysis and modeling expertise; related business analysis tools, technology, processes, and methodologies; business analysis-related technical and business planning IT Knowledge and Experience:software development life cycle, design, development and integration; database concepts; user interface design principlesknowledge of enterprise architectural concepts specifically in the area of business architectureknowledge of current trends and emerging technologies, specifically as it relates to business driven IT solutions Communication Skills:provide consultation and advice to senior cluster management and staffclient relationship management skills demonstrated through experience in business analysisexcellent team leadership, presentation, facilitation and negotiation skills Analytical and Problem Solving Skills:accurately assess clients` business requirements and identify best technology solutionsexperience monitoring project progress, resolving problems and reporting issues to ensure clients expectations are satisfied in the most cost effective mannerevaluate directions, trends, standards and policies in a complex and evolving environment using multiple sources Project Management:knowledge of service delivery management, portfolio, and program and project management in complex and dynamic IT environmentsexperience working in environments of change management, quality assurance, risk management, disaster recovery planning, and business continuity planningknowledge of project management methodologies and practices to participate in and/or lead multiple, broad scope business IT initiatives RequirementsExperience and Skill Set Requirements: Must Haves: Requirements Gathering/Use Case Development, competent in user accessibility, concurrency, cyber, TRA, PIA requirements, cloud services, Power BI. Managing Product backlog and user stories in Azure DevOPS or similar Incident Response Management and Case Management Documenting API Integration Nice To Have: Experience with UX/UI and testing against user stories Previous OPS experience Skill Set Requirements: Business Analysis: knowledge of business analysis including enterprise level and client program area business analysis and modeling expertise; related business analysis tools, technology, processes, and methodologies; business analysis-related technical and business planning IT Knowledge and Experience: software development life cycle, design, development and integration; database concepts; user interface design principles knowledge of enterprise architectural concepts specifically in the area of business architecture knowledge of current trends and emerging technologies, specifically as it relates to business driven IT solutions Communication Skills: provide consultation and advice to senior cluster management and staff client relationship management skills demonstrated through experience in business analysis excellent team leadership, presentation, facilitation and negotiation skills Analytical and Problem Solving Skills: accurately assess clients` business requirements and identify best technology solutions experience monitoring project progress, resolving problems and reporting issues to ensure clients expectations are satisfied in the most cost effective manner evaluate directions, trends, standards and policies in a complex and evolving environment using multiple sources Project Management: knowledge of service delivery management, portfolio, and program and project management in complex and dynamic IT environments experience working in environments of change management, quality assurance, risk management, disaster recovery planning, and business continuity planning knowledge of project management methodologies and practices to participate in and/or lead multiple, broad scope business IT initiatives