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Sales Support Specialist
2 weeks ago
About usOne team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll doTo You will deliver the day-to-day administrative, commercial, and operational support needed to win, grow, and maintain business to the direct and indirect business. The day-to-dayFoster lasting relationships with customers and internal collaboratorsAssist customers with questions related to pricing, equipment, and subscriptionsCreate and manage customer orders for approval and shipping of equipmentManages customer subscriptions and Value-Added Services (VAS) orders within our tooling Create new customers accounts as part of the onboarding processMaintain Customer Master Data (CMD) across are different systems including ServiceNow, Salesforce and CMDUphold and follow all governance and compliance processes though the order handling and customer life cycleBuild sustainable relationships with key customers What you'll needExperience in similar or comparable rolesExcellent interpersonal skillsExperience of SAP, Salesforce.com and ServiceNowProficient with MS Office, Excel, PowerPoint, Outlook etcOrganised and diligent, committed to seeing activities and processes throughExperience of prioritising work to satisfy competing prioritiesAbility to work autonomously and with a flexible team player mentality What will help you on the jobExperience of working in a matrix and/or geographically dispersed modelExperience in a communications or technology-based company EEO StatementViasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
