Member Reception Agent
2 days ago
The work mode arrangement for the position is full-time on site.The incumbent is responsible for welcoming members and customers warmly and courteously. He or she must quickly ascertains members' and customers' needs in order to direct them to individuals who can assist them or to alternative distribution channels. He or she transmits general information on Desjardins Group's service offer to members and customers. More specifically, you will be required to :Consistently adhere to Desjardins service standards when welcoming members and customers in order to provide a distinctive experienceAs time permits, foster member and customer autonomy by assisting them in the optimal use of alternative tools and channels (e.g. ATMs, AccèsD Internet and telephone, Desjardins mobile services, Desjardins.com, and complementary channels such as the Student Service Centre and Desjardins Bank)Ensure that members and customers experience a reasonable waiting time in the waiting room. To that effect, observe their reactions and maintain their satisfactionPay attention to the needs of members and customers to ensure their full satisfaction and seize sales opportunitiesWhen coming into contact with members and customers, work to strengthen the trust they have in Desjardins by adequately meeting their needsAs needed, schedule appointments following the process established by the caisseAs required and on an ad hoc basis, answer and route phone calls and collect and provide general information.What we offer*Competitive salary and annual bonus4 weeks of flexible vacation starting in the first yearDefined benefit pension plan that provides predictable, stable income throughout retirementGroup insurance including telemedicineReimbursement of health and wellness expenses and telework equipment* What you bring to the tableHigh school diplomas in a related fieldA minimum of two years of relevant experiencePlease note that other combinations of qualifications and relevant experience may be consideredKnowledge of French is requiredKnowledge of all counter and convenience products and servicesKnowledge of all Desjardins products and services aimed at caisse members and those offered by business centres, components, distribution networks/channels and as well as those of competitorsKnowledge of security measures, legal framework and internal controlsUnderstanding of the philosophy and fundamentals of financial services cooperativesKnowledge of reception procedureKnowledge of the general responsibilities of the caisse teams (organizational structure, roles and responsibilities)Knowledge of service standardsTrade Union (If applicable)
-
Member Reception Agent
2 weeks ago
Montreal West, Canada Desjardins Full timeOverviewJoin to apply for the Member Reception Agent role at Desjardins.The work mode arrangement for the position is full-time on site.ResponsibilitiesConsistently adhere to Desjardins service standards when welcoming members and customers in order to provide a distinctive experienceAs time permits, foster member and customer autonomy by assisting them in...
-
Member Reception Agent
2 weeks ago
Montreal (administrative region), Canada Desjardins Group Full timeMember Reception Agent page is loaded## Member Reception Agentremote type: The work arrangement for the position is full-time on-site worklocations: Montréaltime type: Full timeposted on: Posted Yesterdayjob requisition id: R2600062The work mode arrangement for the position is full-time on site.The incumbent is responsible for welcoming members...
-
Member Experience Concierge
2 weeks ago
Montreal West, Canada Desjardins Full timeA leading financial institution in Quebec is seeking a Member Reception Agent to provide exceptional customer service. This full-time position involves welcoming members, assisting them with tools and services, and ensuring customer satisfaction. Ideal candidates will have a high school diploma and at least two years of relevant experience. Knowledge of...
-
Member Reception Agent
3 days ago
Montreal, Quebec, Canada Desjardins Full timeThe work mode arrangement for the position is full-time on site.The incumbent is responsible for welcoming members and customers warmly and courteously. He or she must quickly ascertains members' and customers' needs in order to direct them to individuals who can assist them or to alternative distribution channels. He or she transmits general information on...
-
On-Site Member Concierge – Financial Services
2 weeks ago
Montreal (administrative region), Canada Desjardins Group Full timeA leading financial cooperative in Montreal seeks a Member Reception Agent. This role involves welcoming members and customers, assessing their needs, and providing information about services. Candidates should have a high school diploma and at least two years of relevant experience, with a strong emphasis on customer service and effective communication....
-
Advisory Agent, Member and Client Experience
2 days ago
Montreal, Canada Desjardins Group Full timeAdvisory Agent, Member and Client Experience page is loaded## Advisory Agent, Member and Client Experienceremote type: The work arrangement for the position is full-time on-site worklocations: Montréal: Caisse Desjardins de L'Île-des-Soeurs-Verdun: Caisse Desjardins du Sud-Ouest de Montréal: Caisse Desjardins de Lachine: Caisse Desjardins de...
-
Experience coordination/reception/barista
2 weeks ago
Montreal, Canada Sabbya Full timeEssential cookies Essential cookies Always active These cookies are necessary for the website to function properly. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Analytics cookies Analytics cookies The technical storage or access that is...
-
Montreal, Quebec, Canada Cohere Full timeWho are we?Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.We obsess over what we...
-
Advisory Agent, Member and Client Experience
4 weeks ago
Montreal, Canada Desjardins Group Full timeMany opportunities are currently available in the Montreal area.As a member and client experience advisory agent, you improve the experience of members and customers by advising them on their banking transactions and promoting Desjardins products and services. You are also an ambassador for digital solutions, helping members to use technological tools...
-
Advisory Agent, Member and Client Experience
2 days ago
Montreal West, Canada Desjardins Full timeAdvisory Agent, Member and Client Experience Join the team at Desjardins as an Advisory Agent focusing on member and client experience. This full‑time, on‑site role provides members and clients with exceptional service while promoting Desjardins cooperative values. Position Details – Montreal, Quebec, Canada • Salary: $85,000.00‑$95,000.00 •...
