Customer Success and Implementation Manager
2 days ago
Customer Success and Implementation Manager - REMOTEThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success and Implementation Manager. In this role, you will lead and manage enterprise-scale SaaS deployments, ensuring clients successfully adopt and derive value from our privacy and AI-driven solutions. You will be pivotal in translating complex challenges into actionable solutions, directly impacting customer satisfaction and success metrics. This is a strategic position that combines technical expertise with project leadership, driving measurable outcomes from onboarding to ongoing client success.AccountabilitiesLead implementations by configuring and optimizing platform modules to align with client needs.Project manage full implementations, ensuring milestones and acceptance criteria are met.Guide clients in leveraging AI-powered features to enhance operational efficiency.Consult strategically on translating privacy and risk requirements into practical solutions.Facilitate cross-functional delivery by coordinating with various teams.Conduct customer meetings to emphasize best practices and monitor progress.Track customer engagement and usage metrics to proactively address potential issues.Maintain project documentation and refine processes based on client feedback.Collaborate on product roadmap by sharing customer insights.Stay updated on industry standards and offerings.Requirements5+ years of experience in SaaS implementations or Customer Success management.Strong technical expertise in SaaS architecture and troubleshooting configurations.Familiarity with AI-enabled SaaS products and their business implications.Ability to simplify complex regulatory concepts for clients.Proven project management skills, with PMP or similar certification preferred.Demonstrated alignment of project outcomes with customer value.Strong change management skills for navigating priorities and stakeholder influence.Excellent communication skills for engaging diverse audiences.A self-starter who values continuous learning and accountability.BenefitsHealth, Vision, and Dental Care (available for partners as well).Unlimited Paid Time Off (PTO) program.100% Work-from-home policy.Participation in regional philanthropic activities.Opportunities for health-focused activities like mindfulness and wellness.$2,500 employee referral program.Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the bestData Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.PI7128eccc616b-30511-39421861
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Customer Success and Implementation Manager
4 days ago
Canada Creek TrustArc Full timeCustomer Success and Implementation ManagerThe OpportunityAs a Customer Success Manager, you will lead enterprise-scale SaaS deployments across TrustArcs privacy, risk, and AI-enabled solutions. Youll combine technical fluency, consultative project leadership, and a customer-obsessed mindset to drive measurable outcomes from onboarding through value...
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Customer Success and Implementation Manager
2 days ago
Canada Creek Medium Full timeThe Opportunity As a Customer Success Manager, you will lead enterprise‑scale SaaS deployments across TrustArc’s privacy, risk, and AI‑enabled solutions. You’ll combine technical fluency, consultative project leadership, and a customer‑obsessed mindset to drive measurable outcomes from onboarding through value realization. This role requires a...
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Customer Success and Implementation Manager
2 days ago
Canada Creek Medium Full timeThe Opportunity As a Customer Success Manager, you will lead enterprise‑scale SaaS deployments across TrustArc’s privacy, risk, and AI‑enabled solutions. You’ll combine technical fluency, consultative project leadership, and a customer‑obsessed mindset to drive measurable outcomes from onboarding through value realization. This role requires a...
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Customer Success and Implementation Manager
2 days ago
Canada Creek Medium Full timeThe Opportunity As a Customer Success Manager, you will lead enterprise‑scale SaaS deployments across TrustArc’s privacy, risk, and AI‑enabled solutions. You’ll combine technical fluency, consultative project leadership, and a customer‑obsessed mindset to drive measurable outcomes from onboarding through value realization. This role requires a...
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Customer Success and Implementation Manager
9 hours ago
Canada Creek Medium Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success and Implementation Manager. In this role, you will lead and manage enterprise-scale SaaS deployments, ensuring clients successfully adopt and derive value from our privacy and AI-driven solutions. You will be pivotal in translating complex...
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Remote Enterprise Success
2 days ago
Canada Creek Medium Full timeA leading data privacy firm seeks a Customer Success Manager in Nova Scotia, Canada, to lead enterprise SaaS deployments and ensure customer health and retention. You will manage implementations, provide strategic consulting, and advocate for clients within the organization. The role requires over 5 years of experience in SaaS and a consultative mindset. We...
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Remote Enterprise Success
2 days ago
Canada Creek Medium Full timeA leading data privacy firm seeks a Customer Success Manager in Nova Scotia, Canada, to lead enterprise SaaS deployments and ensure customer health and retention. You will manage implementations, provide strategic consulting, and advocate for clients within the organization. The role requires over 5 years of experience in SaaS and a consultative mindset. We...
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Remote Enterprise Success
2 days ago
Canada Creek Medium Full timeA leading data privacy firm seeks a Customer Success Manager in Nova Scotia, Canada, to lead enterprise SaaS deployments and ensure customer health and retention. You will manage implementations, provide strategic consulting, and advocate for clients within the organization. The role requires over 5 years of experience in SaaS and a consultative mindset. We...
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Customer Success and Implementation Manager
5 hours ago
, , Canada Jobgether Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success and Implementation Manager. In this role, you will lead and manage enterprise-scale SaaS deployments, ensuring clients successfully adopt and derive value from our privacy and AI-driven solutions. You will be pivotal in translating complex...
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AI-Driven Customer Success
10 hours ago
Canada Creek Medium Full timeA SaaS company is seeking a Customer Success and Implementation Manager to lead enterprise-scale SaaS deployments and ensure client satisfaction. This strategic position demands 5+ years of experience in SaaS implementations, technical expertise, and effective project management skills. The role is work-from-home with an unlimited PTO program, offering a...
