Relationship Manager

3 days ago

Kitchener, Canada ComForCare Home Health Care - Guelph-Cambridge Full time

Benefits: Bonus based on performance Opportunity for advancement Paid time off  Benefits/Perks  Work with a mission-driven team that values compassion, integrity, and innovation  Competitive salary with performance-based incentives  Flexible scheduling and hybrid work potential  Paid training and continuous learning opportunities  Supportive team culture with recognition programs and team celebrations  Territory: Guelph Cambridge Kitchener Waterloo Surrounding areas  Schedule / Expected Work Hours: Monday to Friday, 9am-5pm, some weekends required Job SummaryAt ComForCare Home Care, the Business Development Manager plays a critical role in expanding community partnerships and driving referral growth to ensure quality, accessible care for our clients. This position leads marketing strategy, manages referral pipelines, and collaborates with the management team to promote our mission of helping individuals live their best lives at home.Responsibilities  Develop and implement strategic marketing and business development plans to drive growth and client acquisition. Build and maintain relationships with referral sources, including hospitals, rehabilitation centers, physician offices, community organizations, and senior living communities. Negotiate service agreements and reimbursement contracts with managed care organizations, government agencies, and private payers. Represent ComForCare at local events, professional networks, and community forums to enhance brand visibility. Collaborate with clinical and office staff to ensure alignment in service messaging, intake processes, and client satisfaction. Conduct regular market assessments to identify trends, opportunities, and areas for improvement. Track key performance indicators (KPIs). Maintain a working knowledge of all service offerings and ensure compliance with relevant healthcare regulations. Other duties as assigned. Qualifications Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field preferred.  3+ years of experience in healthcare marketing, business development, or community outreach, preferably in home care or home health. Self-starter, motivated, detail-oriented. Excellent customer service skills.  Proven success in referral development, contract negotiation, and market expansion. Excellent interpersonal, verbal, and written communication skills. Self-starter with strong organizational and time management skills. Ability to travel extensively within your assigned territory.   By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee. Equal Opportunity Employer: Disability/Veteran.

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