Senior Business Systems Analyst

Job DescriptionWHAT IS THE OPPORTUNITY?Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications? Come join usGlobal Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent  Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.The HR Technology team is responsible for optimizing and modernizing the systems and tools that support HR functions. These functions include recruitment, learning, performance, operations and talent data management. In HR Tech, we aim to improve the overall employee experience, enhancing efficiency and effectiveness, using modern and emerging technologies.As a Senior Business Analyst in HR-IT, you will drive strategic initiatives to optimize HR systems, processes, and data governance across critical domains mentioned above.WHAT WILL YOU DO?Analyze HR products, HR Data, and related systems in collaboration with the HR Business partners for business areas such as Talent Acquisition, Employee Experience, Contingent Workforce Management, HR Operations & Talent Cycles, Payroll and Compensation.Understand existing application flows, system architecture, upstream/downstream integrations, and business rules. Document complex business process and systems - using tools such as LucidChart or Visio, Confluence, Jira etc.Lead requirement elicitation, development, and documentation of complex projects. Manage the product backlog in an Agile environment, crafting detailed user stories and conducting backlog grooming to align with business priorities.Effectively collaborate with Business, IT and vendor teams to ensure seamless communication and alignment. Facilitate workshops and interactive sessions to resolve ambiguities and drive consensus on complex requirements.Develop requirements related to HR Data processing and management leading to improvement of overall data quality and data governance practices.Identify and address issues of medium-to-high complexity, proposing actionable solutions while escalating critical concerns to Product Owners/Managers.Proactively seek to understand risks and RBC compliance requirements. Proactively call out both IT and project risks, document them and propose mitigation strategies.Partner with Project Managers and Development teams to plan deliverables, resolve technical challenges, and monitor progress. Provide regular updates to management on milestones, risks, and outcomes.WHAT DO YOU NEED TO SUCCEED?Must have: Demonstrated knowledge of IT systems, architecture, and integration principles, with experience working on large-scale IT projects involving the development, implementation, or support of complex systems.Proven ability to elicit, analyze, and document business needs and translating them into clear, actionable system requirements.Strong verbal and written communication skills for diverse audiences (technical and non-technical stakeholders). Proficiency in creating comprehensive documentation, including process flows, context diagrams, use cases, and training materials, to articulate complex systems and processes.Strong facilitation and collaboration skills to engage effectively with cross-functional teams (Business, IT, Vendors) and drive requirement-gathering sessions, workshops, and stakeholder interviews.Advanced data analysis skills, including proficiency in SQL for querying, manipulating, and interpreting large datasets. Ability to ensure data integrity, quality, and governance.Nice-to-have: Familiarity with machine learning, AI, and emerging technologies (e.g., Generative AI, Agentic AI)Understanding of HR business processes, including Core HR, Payroll, Compensation, and Skills Management.Knowledge of IT risk management frameworks and compliance requirements.Hands-on experience with programming languages (e.g., Python, Java) for automation, scripting, or data analysis tasks.What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-POSTJob SkillsBusiness Case Design, Business Processes, Communication, Critical Thinking, Data Analysis, Effectiveness Measurement, Financial Regulation, Information Technology (IT), Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Software Requirements, Waterfall ModelAdditional Job DetailsAddress:120 WESTERN PKY:BEDFORDCity:BedfordCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:TECHNOLOGY AND OPERATIONSJob Type:RegularPay Type:SalariedPosted Date:2026-01-06Application Deadline:2026-02-20Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.