Senior Functional Consultant

5 days ago


Calgary, Canada Workday, Inc. Full time

About the Role Would you enjoy learning new things in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers?The Workday Success Plans team works directly with customers through targeted micro-consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.Our team of professionals have a broad and deep understanding of Workday Financials. In this position we are looking for expertise in the following:Project BillingResource PlansResource ForecastingProject BudgetingStandard Rate SheetsLabor CostingCustomer AccountsInvoicingPayment and ApplicationCollectionsRefundsCustomer ContractsRevenue Recognition SchedulesMultiple Element Revenue AllocationBilling SchedulesRate SheetsIf you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans teamPrimary responsibilities of this role include delivering various services to Workday Success Plans customers. To be successful, this requires:Conducting research to ensure understanding of customer questions and related Workday concepts.Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.Clearly and effectively communicating responses and value to customers.Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.Keeping up to date with industry practices and the ability to engage with our customers on those topics.Helping drive the creation of new programs to drive customer feature adoptionIn addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customersPerform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimizationProvide one-on-one customer configuration designsDeployments including full deployment of Workday featuresAbout YouBasic Qualifications5+ years of functional experience in Revenue software solutions or systems5+ years experience with Workday deployments and financial systems3 years software consulting experienceOther QualificationsWorkday Certification, or ability to certify in, at least one of the following: Contracts to CashAbility to gain a thorough understanding of Workday concepts as new features are releasedAbility to distill complex concepts into understandable presentations for our customersAbility to multitask and work on multiple engagements and deliverables simultaneouslyStrong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision makingBachelor’s degree or relevant work experience.Ability to travel up to 20%Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please .Primary Location: USA.IL.ChicagoPrimary Location Base Pay Range: $122,800 USD - $184,200 USDAdditional US Location(s) Base Pay Range: $111,100 USD - $197,300 USDAdditional Considerations: If performed in Colorado, the pay range for this job is $116,900 - $175,400 USD based on min and max pay range for that role if performed in CO.The application deadline for this role is the same as the posting end date stated as below: 02/20/2026



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