Service Advisor

At Steele Auto Group, work is more than a job. It’s a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you: your passion, your purpose, your potential Join Bridgewater Volkswagen as a Service Advisor, where service meets excellence At Bridgewater Volkswagen, every client interaction reflects our commitment to quality, trust, and a customer-first approach. As a Service Advisor, you’ll be the friendly face and trusted guide for our clients, ensuring their Volkswagen experience is smooth, efficient, and worry-free. With your expertise and attention to detail, you’ll navigate customers through their service needs, ensuring their expectations are not only met but exceeded. This isn’t just a service role, it’s an opportunity to own the customer experience from start to finish. If you’re passionate about building relationships, clear communication, and delivering a top-tier service experience, we invite you to join a team that values both its clients and its people. Compensation: $21.40 – $25.70 per hour, plus performance bonus. What your day looks like: Welcome clients with warmth and professionalism Clearly explain service options, warranties, and next steps with accuracy and confidence Prepare precise cost estimates for labour, parts, and materials Create detailed repair orders that balance client feedback with technician expertise Maintain open, proactive communication with clients throughout their service journey Uphold Volkswagen service standards in every interaction, ensuring excellence is never compromised Identify opportunities to elevate the client experience beyond expectations What you bring to the team: Previous automotive service experience is an asset, but not required Exceptional communication, organizational, and interpersonal skills A professional, composed, and collaborative presence A valid driver’s license with a clean driving record Why You’ll Love Working with Steele Auto Group  At Steele Auto Group, you’re not just joining a company; you’re joining a community where you’ll be empowered to exceed expectations and develop your full potential.  We believe in rewarding hard work and supporting every part of your journey. That’s why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all the following:  % Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years  Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.  Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP.  Employee Discounts – On vehicle purchases, parts, and service at any of our locations.  Work Boot Reimbursement – Reimbursement immediately - no waiting required  Access to Steele University - you’ll get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills  While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process.  Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way.  Apply now and start driving your career forward, with a team that’s got your back  Based in Bridgewater, NS  Learn more about us at   How to Apply, it's as easy as 1, 2, 3:  Click the link to apply, Steele Auto Group Careers  Sign in (top right corner) and create your profile,  Upload your resume  In 2 minutes, the Steele Auto Group career world is right at your fingertips  **If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.