Student Experience Coordinator

5 days ago

Vancouver, Canada EF Education First Full time

Position Details:This is a part-time, fixed term position (1 year term). The Student Services Coordinator is required to work 20 hours per week, 4 days per week. In addition, the Student Services Coordinator will take (on a weekly, rotating basis) the campus emergency phone. Hours of work: part-time, 20 hours per week Days of work: 4 days per week Term: 1 year contract (with possibility of extension) Compensation: $20/hour Values and skills: You believe in global education and embrace cultural diversity You insist on the highest service standards to deliver a meaningful and impactful student experience You are a team player and can work cross-functionally and collaboratively You thrive under pressure and enjoy a fast-paced work environment Responsibilities: Coordinates and assists with all major on and off-campus focused events Support key departmental programs such as New Student Orientation, Graduation, Campus Pals Lead the promotion of student life events using social media channels, print material, and other forms of appropriate communication to the campus community Encourage and support students, student organizations, departments, and academic programs, on events that benefit the student community and align with the school’s mission Serves as an advisor for students Welcome students in the mornings, assist with student inquiries Cultivate and maintain good working relationships with staff, faculty, and students Administrative coverage for campus student services based needs Holds the emergency phone (rotated between staff members, weekly) to respond to after-hours incidents as needed Qualifications & Requirements: Experience with student services or student support is preferred Be skilled in Word, Excel, PowerPoint Have excellent communication skills, written and oral Have high attention to detail Fluency in English; fluency in an additional language is preferred but not required Proven track record and commitment to outstanding customer service Flexible approach to work and able to maintain composure in a fast-paced environment. A high-energy and enthusiastic individual who thrives under pressure, takes initiative, troubleshoots and prioritizes tasks when operating on tight deadlines. Personable, persuasive, and a strong influencer, with the ability to cultivate and maintain relationships. Collegial attitude and able to work collaboratively across teams and campuses Entitled to legally work in Canada for the duration of the position

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