Temporary Full-Time Member Service Agent
3 days ago
Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from here to there with room for their friends and their gear.BCAA has been recognized for the last five years as a Top Employer. Joining Evo means joining one of the most trusted organizations in BC. If you want to make a difference and shape the future of BC’s car sharing economy, join our Evo team.We are currently hiring a Temporary Full-Time Member Service Agent (Remote) to join our Evo Car Share teamThis role is scheduled for the overnight shift, Tuesday to Saturday from 10:00 PM to 6:00 AM. The contract is anticipated to run until June 30, 2026.As a Member Service Agent, you’re at the front-line, delivering amazing and long-lasting Member experiences. You’ll act as an Evo ambassador and showcase your commitment to supporting BC’s most valued car sharing service. Who you are:You take initiative and love going above and beyond to deliver exceptional customer service You bring positive energy and thrive in a fast-paced environment where every day is different You’re a creative problem solver with strong analytical and organizational skills You’re an active listener who is sympathetic and empathetic when working with customers You prioritize work-life balance and are open to a flexible shift work schedule You’re eager to hop in and grow Your personal development and career are important to you. What you bring:At least six months of a post-secondary certificate in Business Administration or related field, and/or a combination of education and experience. At least two years’ experience in customer service, preferably in a call center setting. Showcase your sharp technical skills with willingness to learn new platforms (i.e. PowerBI, Verint, Service Now, Amazon Connect & Workplace, Google Maps, and EVO Car Sharing Software). Bonus skills: Rapid-fire typing skills (40 wpm). Other Requirements: Team members will work remotely as part of a virtual 24/7 call centre and participate in a shift bid process. The shift bid process is seniority based (Length of Service / Hire Date), and shift work. Team Members will select two six-month schedules (Jan – June & July – Dec) Given the shift bid process is based on seniority, is seniority based, and most shifts have been selected, new external employees will be assigned shifts that support individual gaps in scheduling. We offer shift differentials after 6pm and on Sundays. We may require availability on statutory holidays, weekdays, and weekends, and as a result, we create the schedule one month in advance. This gives team members the flexibility to work around personal obligations and support their work-life balance. Must successfully pass a background check, which may include a criminal, identification, and reference checks.Once here, you will: Flex your customer service skills to quickly address Member inquiries and resolve issues. Use several platforms including phone, email, & live chat to provide exceptional customer service; Continuously identify opportunities to empower and build long lasting Member relationships. Perform administrative tasks based on the department’s evolving business needs. Actively participate in job specific training to reach your full potential Work in a remote, flexible work environment that fits your lifestyle.
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Temporary Full-Time Member Service Agent
2 days ago
Burnaby, British Columbia, Canada Evo Full timeBe part of the evolution of car sharing built for British Columbians.Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from here to there with room for their friends and their gear.BCAA has been recognized for the last five years as a Top Employer. Joining Evo means joining one of the...
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Temporary Full-Time Member Service Agent
2 days ago
Burnaby, British Columbia, Canada BCAA Full timeBe part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from here to there with room for their friends and their gear.BCAA has been recognized for the last five years as a Top Employer. Joining Evo means joining one of the...
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Burnaby, Canada BCAA Full timeWhy BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
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Burnaby, Canada BCAA Full timeWhy BCAA?Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
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Full Time Resident Services Agent
1 week ago
Burnaby, Canada LivinLocal Furnished Accommodations Inc Full timeRole & Responsibilities: 1. Work with Co-Founder to plan the daily field/ service route whereby resident requests, both: onsite and remote support, plus delivery related are fulfilled in a timely manner. 2. Contact residents following a remote support call to ensure the issue has been resolved. 3. Form and plan the daily schedule, with Manager, for field...
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Member Service Agent
1 week ago
Burnaby, Canada BCAA Full timeWork at an award-winning top employer! If you are looking for an empowering and progressive place to shape your future, then you’ve landed in the right place at BCAA. With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all across the province. Share our purpose to empower British Columbians to move...
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#1839 Temporary Full Time Pod Facilitator
4 days ago
Burnaby, Canada BACI Full timeTemporary Pod Facilitator - Burnaby Association for Community Inclusion Pod Facilitators at BACI contribute to designing, delivering, and evaluating the support provided in small group or pod settings. Pod Facilitators work with people supported and their networks to develop natural support networks, and foster self-confidence to achieve personal...
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Temporary Full-Time Associate Fleet Technician
2 weeks ago
Burnaby, Canada BCAA Full timeFeel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we...
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Temporary Full Time Employment Specialist
2 weeks ago
Burnaby, Canada BACI Full time**Position: Temporary Full-Time Employment Specialist** **Location: Community Based** **Salary: $32.79/hour** **Hours: 37.5 hours/week Schedule: Monday - Friday as per schedule** **Key Responsibilities**: In this flexible role, you will be setting high expectations while managing a diverse portfolio of job seekers in varying stages of job development....
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Customer Service Specialist
4 days ago
Burnaby, Canada Groupe Touchette Inc. Full time**Temporary mandate of approximately 4 months, from September to December** The Customer Service Specialist will provide support to customers. Do you enjoy talking to customers and providing them with solutions? We have the challenge for you! Are you looking for an **temporary position** in a Quebec-based company with a national scope, a dynamic work...
